Join your peers at KMWorld 2018 in Washington DC. Register today with code KMTXT and save $100.

 

Knowledge Management

New solution helps insurers convert member feedback across various channels into actionable insights Posted November 11, 2016

Adds translation capabilities to off-the shelf dtSearch desktop/network/web text search products Posted November 10, 2016

Update enables fewer keystrokes and enhanced security Posted November 10, 2016

Mopria will enable Samsung Galaxy users to print photos, documents, and web pages Posted November 09, 2016

The partnership combines Forrester's Customer Experience Index methodology, benchmark data, and engagement program with Verint Enterprise Feedback Management Posted November 08, 2016

Mobile options help users access and share corporate data on-the-go Posted November 07, 2016

With out-of-the-box connector, users can integrate content and metadata from FileNet with other content sources Posted November 03, 2016

Release 16 Enhancement Pack allows deeper customer engagements through digital experiences Posted November 02, 2016

The LEAP platform provides a flexible microservice architecture and REST APIs that can integrate with existing systems requiring content services or new content applications Posted November 01, 2016

Solution enables the retailer to deflect up to 50 percent of requests for inbound contact into their customer service centers. Posted October 31, 2016

When positioning mentoring as part of a knowledge management strategy, most organizations focus on how skill- and role-specific mentoring enables leaders and experts to pass on experiential knowledge to younger, less experienced colleagues. As I described in the first two articles of this three-part series, structured knowledge transfer is a key aspect of mentoring's value proposition and one of the biggest reasons why KM programs should incorporate mentoring into their suite of approaches. Mentoring can become an effective catalyst to break down silos, build boundary-spanning professional relationshipsand improve the quality of collaborative interaction enterprisewide. Posted October 30, 2016

Little or no work is done in isolation these days, so nearly every task requires some degree of collaboration—the real question is what kind of collaboration. Is the teamwork mostly about sharing documents to produce a final report or is it a process in which different people need to perform sequential actions to complete a task? Posted October 30, 2016

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment. Posted October 30, 2016

Data has become a property of the world like its sounds or smells. It is being gathered raw in many cases. Posted October 30, 2016

Partnership will support the U.S. intelligence community with machine learning and data visualization for investigations and cyber security Posted October 28, 2016

The Video Metadata Hub is supported in Extensis Portfolio 2016 digital asset management software Posted October 28, 2016

As businesses go digital, we see explosive growth in the volume and diversity of "next generation" content. However, next generation content in itself is not necessarily a new concept. Rather, it is where the content is created and how it needs to be managed, processed and analyzed that is evolving… Posted October 28, 2016

As they look at technology options for enterprise content management (ECM), many organizations are taking a "cloud first" approach. Others are adopting cloud for some segments of their business. Probably the most prominent choice by enterprise organizations for ECM is a hybrid approach—some of their systems and content reside in the cloud… Posted October 28, 2016

The world of knowledge management (KM) is changing. Successful organizations no longer use intranets or shared folders to communicate between departments and with clients. The new age of knowledge management integrates silos of information and provides employees with the tools necessary to provide customers with relevant, timely information, thereby improving customer satisfaction and increasing the productivity of each employee… Posted October 28, 2016

Many services organizations aspire to excel in knowledge management (KM). However, only a percentage of these organizations put enough focus and effort toward developing the specific capabilities and relationships KM needs to evolve over time, as a core business program… Posted October 28, 2016

Process automation has traditionally been driven around improving efficiency, ensuring control, and increasing worker productivity. Today, though, competitive advantage is king; companies need to be able to quickly implement new processes and customer experience improvements where unstructured data processing is the rule, not the exception... Posted October 28, 2016

It's November, which here in the United States means it's time to gorge on a turkey dinner with all the trimmings on Thanksgiving Day. If you're not in the United States, you don't have that knowledge. Canadians wonder why the Thanksgiving celebration isn't on the second Monday of October,... Posted October 28, 2016

Early warning system to help identify potential litigation risks uses dtSearch Engine Posted October 27, 2016

Azure-based SaaS solution aims to allow government agencies to reduce overhead costs Posted October 27, 2016

Web Filer is targeted at companies that need to allow remote workers to securely file documents Posted October 26, 2016

New solution is browser-based and mobile-compatible Posted October 26, 2016

Specialist applications help provide valuable but scattered information at the right time in the right context to the users and departments that need it. Posted October 24, 2016

M-Files 2015.3 adds features to increase performance, productivity, and efficiency Posted October 21, 2016

First licensed offering, Staples Records and Cloud Management, aims to provide secure records and information management solution Posted October 20, 2016

Salience 6.2 adds emoji analytics, email processing, and enhanced named entity recognition Posted October 20, 2016

Custom designed, privately managed cloud hosts OnBase, ShareBase, and future Hyland cloud-based products Posted October 19, 2016

Partners will offer customized streaming and conferencing solutions, while also helping to manage the high volume of digital media Posted October 18, 2016

Knowledge Management software allows document management systems and authoring tools to remain unchanged Posted October 17, 2016

Services are targeted at helping clients to manage content by digitizing documents efficiently and securely Posted October 14, 2016

By integrating Watson, Lucidworks says that Fusion can process high volumes of structured and multi-structured data in context and deliver insights faster Posted October 13, 2016

New feature provides authorized users with secure access to data sources on any device Posted October 12, 2016

New offering provides Solr customers with solution to perform search against confidential data Posted October 11, 2016

Combined EnCase and Relativity integration provides improved capabilities for e-discovery customers Posted October 10, 2016

The latest DocAve release leverages the Office 365 Migration API to improve migration speed Posted October 06, 2016

Goal is to eliminate paper and digitize clinical workflows Posted October 06, 2016

Nearly four out of 10 people (38%) reported that paper documents are lost or misplaced at least a few times each month Posted October 05, 2016

Helps Salesforce customers centralize their documents in the cloud and migrate from disparate and legacy content tools Posted October 04, 2016

Third-party testing validates drivers' compatibility with major EMR systems Posted October 04, 2016

Sometimes customers don't give their feedback directly, but indirectly by how they engage with a company's content. If they click off a video too quickly, for example, it's a good indication that their experience was subpar at best. Posted October 01, 2016

"If a company is doing a product promotion, they can personalize it on the fly for different audience segments, regions and languages." Posted October 01, 2016

The ideal mentor is one with both the right expertise and the right demeanor to impart that expertise. Posted October 01, 2016

Hacking and hackathons are perhaps better known in the geek community, but KMWorld 2016 is taking a page from their book with our theme, Hacking KM, and is looking to hack—or change in our case—our ideas, strategies and practices in using processes and technology to engage our communities. Posted October 01, 2016

For credit scores, FICO carefully assembles models that would make sense to a human and that exclude proxies for protected classes. Posted October 01, 2016

AvePoint Compliance Guardian helps mitigate privacy, information security, and compliance risk spanning information gateways Posted September 30, 2016

Collage Outlook add-on surfaces key topics contained in email messages and then identifies related notifications Posted September 30, 2016
Pages
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Search KMWorld

Connect