SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Knowledge Management

Offers comprehensive end to end digitization of business processes Posted March 05, 2019

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage Posted March 05, 2019

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI Posted March 04, 2019

Intermedia Unite Envision helps partners to improve customer support Posted March 04, 2019

Provides flexible architecture to allow customers to choose between self-service and managed services models Posted March 04, 2019

Organizations are communicating with employees and customers through digital means more and more every day.  Every company, government organization, and educational institution has a website in which they inform, interact, and provide e-commerce services with customers, constituents, and students.  Posted March 04, 2019

The technology predicts how customers will interact with agents Posted March 01, 2019

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute Posted March 01, 2019

OnBase Solution Accelerators for Guidewire InsuranceSuite propel IT transformation strategy for leading Canadian mutual insurer Posted March 01, 2019

With the AllSight acquisition, Informatica accelerates its data hub strategy to enable its customers with the most robust, trustworthy single source of truth for their customer data Posted March 01, 2019

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI Posted February 28, 2019

O365 Manager Plus adds Office 365 content search capability   Posted February 27, 2019

More than 43% can't retrieve the documents and information they need remotely Posted February 27, 2019

Alliances enhance customer experience Posted February 26, 2019

Enhanced functionality and portability play critical role in expansion and plans Posted February 26, 2019

Ingenuity founder and CEO Amy Wilkinson explains how to uncover new market opportunities Posted February 26, 2019

This latest version gives users greater editing abilities Posted February 21, 2019

New features enhance collaboration and efficiency to support business growth Posted February 20, 2019

Leverages AI to enhance its property risk engineering capabilities Posted February 19, 2019

IBM's Phaedra Boinodiris discusses competency-oriented learning and next-generation work skills in this clip from her keynote at KMWorld 2018. Posted February 19, 2019

The acquisition will boost Bridgeline's place in the e-commerce market Posted February 15, 2019

With DocuWare now in place, invoices are electronically routed from all 12 locations Posted February 15, 2019

Laserfiche will offer expanded analytics tools Posted February 15, 2019

The move allows users to process unstructured data for any computer environment Posted February 14, 2019

Along with this new library, Akeneo PIM Enterprise Edition 3.0 also introduces additional features aimed at increasing productivity and collaboration Posted February 14, 2019

For RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content Posted February 14, 2019

Three departments in particular—customer service, human resources, and sales—are sitting on a goldmine of data. Now, it's time to show those departments the potential they've yet to harness, and to do so, they need to ask some questions. Posted February 13, 2019

New innovations in Adobe Experience Manager make processes easier for marketers and IT professionals Posted February 13, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

The deal will enable Import.io to bolster its web data integration Posted February 12, 2019

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform Posted February 12, 2019

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Automate real-time CDC, delivery, and refinement for cloud analytics Posted February 11, 2019

Catalina is embarking on comprehensive digital transformation to enable retailers and brands to seamlessly connect with consumers regardless of their location Posted February 11, 2019

ECM market, traditionally focused on using technology to manage business data, is transitioning toward content services Posted February 08, 2019

Serious Insights Founder & Principal Analyst Daniel W. Rasmus discusses what makes machine learning algorithms inefficient in this clip from his presentation at KMWorld 2018. Posted February 07, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

Integrated solution offers marketing, CX, and e-commerce teams an automated, closed loop process to create and deliver content Posted February 06, 2019

QuarkXPress 2018 now integrates with updated Unicode libraries and offers full support to Indic Unicode fonts Posted February 06, 2019

The partnership strives to improve document quality Posted February 05, 2019

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

Successful knowledge management (KM) programs focus on measuring, tracking, and optimizing the delivery of value. But how do you link your KM capabilities and activities to specific business outcomes? KM-savvy organizations define a framework for understanding KM value, review KM system and business analytics, and use a shared intelligence model to provide actionable insights for driving KM effectiveness. Let's take a closer look. Posted February 05, 2019

"For each category, KM system activities can be matched with analytics that relate to actual outcomes. Metrics for customer service could include the number of searches or views of content that happened before the correct information was located. Quality of work can be judged via feedback and ratings." Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

TIS' SaaS expertise will assist Kofax as it advances the secure cloud capabilities of its intelligent automation platform Posted February 04, 2019

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates Posted February 01, 2019

Leading provider of e-discovery solutions for corporate legal departments and top law firms will be integrated into OpenText's Discovery Solutions Posted January 31, 2019

Highlights from Ingenuity CEO Amy Wilkinson's KMWorld 2018 opening keynote, "Entrepreneurial Skills for Knowledge Sharing" Posted January 31, 2019

For online search through contracts and related documents, DocuVantage leverages the dtSearch Engine, which streamlines contract processing for SaaS clients Posted January 31, 2019
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