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Knowledge Management

Canon to provide enhanced support for Nuance Document Imaging eCopy product Posted October 19, 2017

The updates support evaluation of IT assets to shape current and future applications and IT infrastructure Posted October 18, 2017

By uniting these two organizations Hyland can deliver exceptional services to the healthcare industry Posted October 18, 2017

Company will be able to better analyze survey results and other critical business data such as call center interactions, social media and past-purchase information in a single, intelligent database. Posted October 16, 2017

ECM capabilities from DocStar now embedded in Epicor Prophet 21 to improve collaboration and efficiency Posted October 13, 2017

The partnership will allow users to gain access to video content on any device, anywhere, while enabling enterprises to take advantage of Azure Posted October 12, 2017

Enables systems integrators to drive more revenue with AI-powered search and relevance technology Posted October 11, 2017

Workday Prism Analytics will allow users to access and analyze any type of data to answer HR and finance questions Posted October 11, 2017

Provides a combination of strategic consulting and information governance tools for compliance-driven organizations Posted October 11, 2017

Provides access to cases, legislation, and journals from Westlaw UK within the legal knowledge environment offered by Practical Law Posted October 11, 2017

New online tool helps organizations manage their teams more efficiently Posted October 11, 2017

New version delivers enhancements to mobile apps, omnichannel recording platform, and embedded real-time analytics Posted October 10, 2017

Enables organizations to import high volumes of content into Box from multiple, remote locations Posted October 09, 2017

The partner program gives Ceridian software partners access to API integrations to improve employee communications Posted October 09, 2017

iVantage Performance Manager will provide hospital and health systems with information and insight they need Posted October 09, 2017

Company's clients see an immediate reduction in travel time, as their workers no longer have to travel into an office to pick up an assignment. Instead, they're receiving up-to-the-minute requests on their mobile device Posted October 09, 2017

Accelerates transformation with personalized mobile-first interactions Posted October 06, 2017

Partnership provides legal teams with the flexibility to meet the diverse challenges of litigation, internal investigations, and compliance projects Posted October 06, 2017

When you set out to complete a task at work, where do you start? You likely don't attempt to reinvent the wheel, and instead look for resources that already exist or ask coworkers if they have knowledge of similar projects or events in the past that they can point you to, to help get you started. Posted October 06, 2017

Introduces integrated voice capture, archiving, and retrieval to address e-discovery and regulatory requirements Posted October 05, 2017

ID.me's solution can now offer more identity proofing solutions for the federal government Posted October 05, 2017

New file management solution helps enterprises to analyze, move, manage and modernize their data assets Posted October 04, 2017

FASTdocs v.6.0 manages work and data for banks and credit unions Posted October 04, 2017

New T-Switch enables organizations to deploy AI to drive better customer experiences while maintaining compliance Posted September 29, 2017

Combined solution delivers templates and best practice controls Posted September 28, 2017

Partnership provides clients with transparency and compliance across enterprise mobile communications Posted September 28, 2017

Cloud provider of smart content collaboration and governance is hiring throughout the U.S. and Europe Posted September 27, 2017

Klue has launched with $4 million in funding to address the problem of effectively collecting, curating, and distributing competitive intelligence. Posted September 27, 2017

ASDL 4.0 creates a single semantic layer of an organization's structured and unstructured data Posted September 26, 2017

Company now has one set of BI tools to analyze all types of data. The appliance was easy to set up and it contains powerful alerting capabilities that they plan to use extensively for monitoring their key performance indicators." Posted September 25, 2017

Akumina, a provider of digital workplace solutions, has launched the latest version of its digital workplace software platform including new collaboration software capabilities designed for project-based collaboration called "Workspaces." Posted September 22, 2017

New offerings aim to take complexity out of information capture Posted September 19, 2017

Text analytics platform helps companies unlock the value of customer feedback Posted September 19, 2017

Software saved hours right off the bat. What normally would have taken half an hour took three minutes." Posted September 18, 2017

InsideView Target provides marketers with better searching tools Posted September 18, 2017

Acquisition brings additional ECM services to Konica Minolta and expands its footprint in the western region Posted September 15, 2017

OnBase is being used to streamline clinical and administrative content Posted September 15, 2017

The collaboration will enhance data governance and regulatory compliance Posted September 15, 2017

Regulated industries such as financial services, healthcare or insurance require business to balance innovation and risk mitigation. Can you keep pace with digital transformation without risking security, privacy or retention policy requirements?… Posted September 15, 2017

According to Gartner, Information Governance (IG) is: "The specification of decision rights and an accountability framework to ensure appropriate behavior in the valuation, creation, storage, use, archiving and deletion of information."… Posted September 15, 2017

Information Governance—as a discipline—has undergone a strange and wild ride over the past couple of years. Finally, we have moved past endless debates on definitions and usable frameworks, thanks to the efforts of the Information Governance Initiative (IGI) and other IG leaders and practitioners… Posted September 15, 2017

Ever get a song stuck in your head? Talking about information governance with experts in the field, I suddenly found myself reminded of Aretha Franklin's classic Respect. In the back of my mind, she was spelling out R E S P E C T in that incredibly strong voice of hers as background music to my thoughts about how attitudes toward information governance have changed… Posted September 15, 2017

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement… Posted September 15, 2017

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply… Posted September 15, 2017

In the span of just a couple months—June and July 2017—Netflix has been mentioned in Forbes, TechCrunch, and an 80-page report on artificial intelligence (AI) published by McKinsey & Company. It was also the subject of a blog on RT Insights about machine learning. That's a lot of ink… Posted September 15, 2017

On a recent, very long plane trip, I watched a fellow passenger scroll through a number of movies on her mobile device. She would watch a few minutes of a film, then switch to another one. After she repeated this pattern for several films, she sighed and shook her head. It turns out her brother had recommended movies for her "watching pleasure" while flying over the Atlantic Ocean… Posted September 15, 2017

As the workforce trends towards a gig economy—where younger generations may hold several different jobs, such as consulting, blogging and more contract-based work—organizations are challenged with managing and equipping their workforce with the proper knowledge to get the job done. Because employees may not work directly for an organization or may be remote, it is often hard for them to access the knowledge and answers they need, making the case for a strong knowledge base… Posted September 15, 2017

Everywhere you go, there they are. People on their mobile devices, seemingly oblivious to the world around them. I find a certain irony in our obsession with mobiles, at least when it comes to the mobile workforce. We're tied to our devices, liberated from our offices, able to choose our own schedule, enjoy flexibility in how and where we work, and always connected. Yet we work more hours than ever. Flexibility also means we can hold down a day job and still participate in the gig economy… Posted September 15, 2017

New FLOW module in Northplains NEXT cloud platform helps coordinate people, tasks, and approvals Posted September 14, 2017

Integrates new capabilities with IT and business transformation products to enable informed decision making Posted September 14, 2017
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