SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Governance

Buyers' Guide

The acquisition will boost Bridgeline's place in the eCommerce market Posted February 15, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform Posted February 12, 2019

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

"For each category, KM system activities can be matched with analytics that relate to actual outcomes. Metrics for customer service could include the number of searches or views of content that happened before the correct information was located. Quality of work can be judged via feedback and ratings." Posted February 05, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

Data governance and data catalog software vendor surpasses $1 billion valuation  Posted January 29, 2019

Will enable customers to manage supply chains, networks, employees, and core processes better Posted January 28, 2019

The upgrades introduce data masking; better metadata tagging, indexing, and management; and more Posted January 25, 2019

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication Posted January 24, 2019

In this KMWorld webinar, learn how content services can transform information management Posted January 21, 2019

The move will consolidate platforms to offer cloud-based practice management and business development solutions for law firms Posted January 18, 2019

DesTech will help clients digitally transform their businesses with an easy-to-use, low-code platform. Posted January 14, 2019

The integration will strengthen CyberGlass' ability to monitor threats across the enterprise Posted January 10, 2019

BPM vendors have seen opportunities for implementing GDPR, both for identifying existing processes and developing new ones for compliance. Posted December 28, 2018

Report reveals 96% of employees face difficulty finding most recent versions of documents Posted December 12, 2018

Government ID Authentication aims to take the pain out of verifying a customer's identity Posted December 11, 2018

Context analyzes tens of millions of court documents and extracts specific language that will resonate with a particular judge Posted December 06, 2018

HID Crescendo Mobile gives secure cryptographic credentials to users without the need or expense of shipping smart cards or smart card readers Posted November 29, 2018

Aprimo boosts its suite with new integrations, eliminates manual jobs, and more Posted November 21, 2018

KMWorld 2018 presented 4 days packed with workshops and thought-provoking sessions aimed at helping attendees succeed in a rapidly changing business environment Posted November 15, 2018

If employees are the heart of the business, company policies should reflect that, said Rebecca Rodgers, principal consultant, Step Two, during her KMWorld 2018 session Posted November 08, 2018

Geoff Ables, managing partner, C5 Insight, offered his best tips at KMWorld 2018 Posted November 08, 2018

With the proliferation of "always on" culture, workers are stressed more than ever before, leading to 77% of employees being distracted at work Posted November 07, 2018

Two KM veterans shared their insights at KMWorld 2018 Posted November 06, 2018

When datasets are too large and decision nodes are many, AI can help make the best decisions Posted November 06, 2018

Daniel W. Rasmus, founder & principal analyst, serious insights and Bellevue College, Faith and AI, discussed the future of KM and AI at KMWorld 2018 Posted November 06, 2018

Experts discussed how they classified one of the largest job listing databases Posted November 05, 2018

Preparing data for machine learning involves identifying what data can (and should) be collected to improve the product in the future Posted November 05, 2018

In a machine learning context, taxonomists must be careful with categories and naming not only because it's ethical—but also because machine learning is a garbage in, garbage out operation Posted November 05, 2018

At Taxonomy Boot Camp 2018, Daniel Hooker, senior item taxonomy analyst, Target Corp., described how to measure Taxonomy effectiveness Posted November 05, 2018

In a presentation at Taxonomy Boot Camp 2018, Joseph A. Busch, founder and principal, Taxonomy Strategies, shared the rationale and best practices for taxonomy governance processes Posted November 05, 2018

Taxonomy is becoming increasingly important as data continues to grow according to a series of use cases presented at Taxonomy Boot Camp 2018 Posted November 05, 2018

Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations Posted November 02, 2018

As you launch CX transformation initiatives with knowledge and AI, partnering with the right solution provider is critical to success. Check out the vendor's experience and client proof-points in terms of scale, cost, business value, and speed to value. You don't want to wind up with a useless toy, or big-iron AI system that barely answers some basic customer questions after setting you back by millions of dollars in technology, implementation, and maintenance costs! When AI is done right, the end result is nothing short of transformational. Posted October 30, 2018

Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows. Posted October 24, 2018

California recently passed the California Consumer Privacy Act of 2018, a new privacy law that will give individuals more control over the information that businesses collect about them and impose new penalties on companies that fail to comply. Posted October 22, 2018

get2Clouds secures intellectual property and offers protected messaging Posted October 19, 2018

Offers vector-based concept matching and better scalability, performance, and data governance Posted October 15, 2018

Rapid7 will use NewVoiceMedia firm to enable more personalized customer experience Posted October 15, 2018

Wrike Integrate allows users to automate complex workflows at scale across people and teams Posted October 03, 2018

SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform Posted October 01, 2018

The agreement brings Veritas' enterprise data management portfolio to all eligible federal, state, local, and tribal government agencies Posted September 18, 2018

Using CognitiveScale's Cortex5, Keller Williams will increase the velocity of its AI initiative implementation Posted September 17, 2018

While the industry grapples with how to create a standard that provides more stable data exchange than the current ones, there are solutions out there today that software vendors can leverage to reduce the pain. Posted September 14, 2018

This latest KMWorld webcast explores data governance practices Posted September 11, 2018

PhantomPDF will allow Mac users to edit PDFs Posted September 10, 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers. Posted September 10, 2018
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