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Financial Services

Posted April 01, 2004

Posted April 01, 2004

Documentum and Watchfire put it all together Posted March 07, 2004

Posted March 01, 2004

Fact extraction in Inxight's SmartDiscovery Posted February 11, 2004

Unstructured data tools for BI Posted February 09, 2004

Partners with Visage Posted February 09, 2004

Posted February 01, 2004

Posted February 01, 2004

Posted February 01, 2004

Posted February 01, 2004

Posted January 28, 2004

Posted January 01, 2004

Posted January 01, 2004

Posted January 01, 2004

Hummingbird unveils BI 8.5 Posted December 17, 2003

Canto delivers Cumulus 6 Posted December 03, 2003

Percussion adds to Rhythmyx line Posted November 24, 2003

Stellent integrates Corel Posted November 12, 2003

Posted November 01, 2003

Blogging—the free-form sharing of information on the Web in a diary-like format—has gained popularity as a way for individuals to post information about their personal triumphs and struggles. But that same technique is now being used for salespeople, marketers and others in an organization to quickly and easily share competitive intelligence (CI). Posted November 01, 2003

Entopia releases new solution Posted October 23, 2003

TripleHop releases new software Posted October 08, 2003

Posted October 01, 2003

Help desks and call centers are the hub of any organization—the link to customers. One bad experience and the customer goes elsewhere. That is clearly cause for concern in the mobile telecommunications industry, for example, where there is a push toward phone number portability. Slated to go into effect in November, customers who are unhappy with the technical support they are getting from their wireless provider will be able to take their business—and their phone number—to another service provider. Posted October 01, 2003

Today's workflow products have come a long way from the days when hard-wired routing products sent claims forms along a predictable path. Whether automating the flow of content, transactions or tasks to be done offline, workflow is more flexible, easier to change if processes change and employs far more sophisticated rules. Most importantly, human intervention can be focused on the more complex tasks, while automated workflow handles the rest. Posted October 01, 2003

Posted October 01, 2003
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