Are you receiving the most up-to-date KM news? Subscribe to one or more of our newsletters to make sure you are!

Financial Services

Ascent Capture integration Posted September 13, 2006

DAM support for InDesign and Xpress Posted September 13, 2006

SOA registry and governance Posted September 11, 2006

MindTouch offers Outlook tool Posted September 06, 2006

Improved database index and search Posted September 06, 2006

Broadens and deepens coverage Posted September 06, 2006

Posted September 01, 2006

The financial services industry has been a consistent leader in providing online services to its customers. The industry acknowledged the arrival of Web self-service years ago and has been a key driver of its adoption across other industries. These customers, or "Internet consumers," have led the revolution of no longer relying on the phone or branch for service and instead using online service options. Self-Service—Bang for your Buck Statistically speaking, the truth is in the numbers:... Posted September 01, 2006

Retail banking, insurance, brokerage and wealth management share the common objective of providing specialized and personalized customer service and support. In these increasingly competitive markets, providing excellent service can add significant differentiation and increase customer loyalty. The challenge is balancing the cost to provide such service with the relative value of the customer. Routing strategies can help match the customer to the appropriate level of services... Posted September 01, 2006

For most companies, best practices are something considered during design and implementation of a new project, service or process, and then filed away once day-to-day operations take over. We know how they benefit the institution, but the technological, cultural and strategic changes they call for make revisiting them unappealing at best. However, establishing a best practice is really just the start... Posted September 01, 2006

Document and image processing systems enable financial services organizations to better manage mission-critical, document-intensive business processes such as loan origination, new account enrollment and claims processing. However, these systems often lack proper data protection, exposing organizations to significant financial and legal risk. How can you provide your document and image processing system with protection equal to its mission-critical status?... Posted September 01, 2006

Since the turn of the century, the financial services markets and business landscape have undergone radical changes. These changes are driven by several converging market forces. They threaten the dominance of market leaders while providing opportunities for new entrants. Two fundamental principles from the physical world are central to understanding how financial institutions succeed. This article describes these two physical principles... Posted September 01, 2006

In an industry that produces little more than bits and bytes (albeit in gargantuan quantities), the crown jewels of the financial services industry remain the data and documents that are either kept locked up in the data center or unreachable on someone's desktop. Frequently, little is done to share these individual digital assets or tie them together into something that creates greater value for the organization and its customers.... Posted September 01, 2006

Set the scene: It’s 1995. You’re the executive officer—president—of the Hooverville First National Bank. It’s your basic hometown-type bank...about 15 branches, all in medium-size towns of, say 20,000 people; the strip-mall and housing development sort of towns. You manage about $100 million in assets. Not big, not small...Hooverville-sized. You go to the annual banker’s convention in...I don’t know...St. Louis. The keynote speaker is mesmerizing...and scary. He says: “Branch banking is over! Branch banking is dead! ATMs will rule the world! Automation will replace retail banking! The world as you know it is kaput!” And you start planning your next career as a goat-milk farmer. Posted September 01, 2006

Nstein develops 12 annotators Posted August 30, 2006

RedDot and Oshyn partner for .Net Posted August 30, 2006

KOM Networks, Hyland Software product integration Posted August 30, 2006

BEA acquires Flashline Posted August 23, 2006

Vamosa releases new software packages Posted August 23, 2006

StratBridge's new interactive dashboard Posted August 23, 2006

Information Builders releases Resource Analyzer Posted August 21, 2006

WebMethods adds metadata management Posted August 21, 2006

Fiorano enhances Service Pack Posted August 21, 2006

GoToWebinar from Citrix Online Posted August 16, 2006

All cash, $1.6 billion Posted August 10, 2006

All-cash deal for $489 million Posted August 09, 2006

Documentum delivers two complementary solutions Posted August 07, 2006

Major upgrade from LogiXML Posted August 07, 2006

QL2 and TEMIS partner Posted August 02, 2006

Lombardi and Covestic form alliance Posted August 02, 2006

Enterprise 2.0 from KnowNow Posted July 31, 2006

Extensis extends Portfolio 8 Posted July 31, 2006

Factiva upgrades SalesWorks Posted July 24, 2006

Wholesale distributors get a leg up Posted July 24, 2006

ClearStory's ActiveMedia Essentials Posted July 19, 2006

InQuira 7.3 starts making a mark Posted July 19, 2006

Kazeon integrates with Google Search Appliance Posted July 19, 2006

BEA launches WebLogic 9.2 Posted July 17, 2006

HyperOffice develops Exchange alternative Posted July 17, 2006

Fortiva offers archiving solution Posted July 10, 2006

Protegrity provides deep encryption Posted July 10, 2006

Posted July 07, 2006

NLP solution from Teragram Posted July 05, 2006

New offering from Thomson Posted July 05, 2006

New solutions from Ultimus Posted July 05, 2006

Metastorm offers BPM connectors Posted June 28, 2006

Inxight releases Version 5.0 Posted June 28, 2006

Percussion introduces Rhythmyx 6 Posted June 28, 2006

X1 adds connectors Posted June 21, 2006
Pages
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45

Search KMWorld

Connect