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Financial Services

FatWire launches new capabilities Posted November 28, 2007

Posted November 28, 2007

Clearspring introduces Launchpad Posted November 26, 2007

MetaLincs Version 4 Posted November 14, 2007

Search Server 2008 Express Posted November 14, 2007

A myriad of new capabilities offered Posted November 14, 2007

Connectbeam releases new appliance Posted November 12, 2007

Version 2.1 from Intranet Dashboard Posted November 12, 2007

Tacit releases new version of Illumio Posted November 01, 2007

Omniture to acquire Visual Sciences Posted October 29, 2007

Adds collaboration and content integration technologies Posted October 29, 2007

PaperThin launches CommonSpot 5.0 Posted October 24, 2007

Vital Path extends solutions Posted October 24, 2007

Enterprise Content Integration Services Posted October 24, 2007

Unified system from Autonomy Zantaz Posted October 22, 2007

Full enterprisewide utilization Posted October 22, 2007

BizFlow 11 from HandySoft Posted October 18, 2007

Term Manager 2.0 from Teragram Posted October 18, 2007

Coveo unveils CES 5.0 Posted October 16, 2007

Open Text partners with FaceTime Posted October 15, 2007

Vivisimo announces Velocity 6.0 Posted October 10, 2007

TOWER Software announces new release Posted October 10, 2007

Vital Path offers beta program Posted October 10, 2007

Author-it Xtend from Author-it Posted October 03, 2007

Content Machine with Grokker Posted October 03, 2007

Recommind automates coding, review and analysis Posted September 27, 2007

Posted September 27, 2007

Posted September 26, 2007

Invoice management for SAP Posted September 26, 2007

XML/DITA SaaS solution Posted September 19, 2007

New capabilities to imaging and workflow solution Posted September 17, 2007

Information Builders touts WebFocus Posted September 05, 2007

Whitehill Technologies and Redwood Analytics partner Posted September 05, 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Posted August 31, 2007

In this new era of risk management, the most successful financial services firms are those proactively managing the information, applications and policies that drive their business. From the first customer contact to the last back-office process, having 360-degree oversight makes the difference between a system with the basic mechanics and one that works effectively for the entire enterprise. Posted August 31, 2007

Every CEO and CFO would be dumbfounded to learn that the statements, bills and policies they send to their customers are quality controlled by a visual inspection of roughly 1,000 pages. What is more surprising is that changes are constantly being requested by marketing and sales... Posted August 31, 2007

The key departments involved in policy management operations are new policy sales, central document processing and customer service. Incoming new policy sales volume is 20% paper and 80% fax/email. This is further divided into standard workflow and exception items. Posted August 31, 2007

Financial services institutions (FSIs) have done a great job leveraging e-channels so that customers can skip standing in line or hanging on the end of the phone. From ATMs to online banking, FSIs have been ahead of the curve in deploying automated self-service. But to do it right, self-service and one of its core enablers, knowledge management (KM), must deliver the service experience customers really want. From our work at major FSIs, we have identified four customer expectations... Posted August 31, 2007

As financial institutions focus on driving more traffic to their sites, they are missing a very real opportunity to convert more of those visitors into customers. Innovative online marketing techniques have proven effective in generating traffic from targeted audiences, but conversion remains a challenge. Posted August 31, 2007

Increasing competition. Consolidation. Waning customer loyalty. Increasing customer expectations. While these challenges are profound, they are far from being intractable. In fact, successful companies are not only weathering the storm, but they are also turning these challenges into opportunities for competitive advantage. Posted August 31, 2007

For financial services organizations, automating processes is more than a means of shaving a few bucks here and there. For them, automation is everything. Financial services companies of all kinds—retail and commercial banks; brokerages; mortgage companies—rely on technology to gain new customers, retain existing customers and persuade the fence-sitters that a better life awaits them. Posted August 31, 2007

SpringCM releases V. 3.9 Posted August 31, 2007

ClearStory adds new capabilities to ActiveMedia Posted August 30, 2007

AskMe introduces "Azo" Posted August 29, 2007

Coveo integrates its SharePoint search with CES Posted August 29, 2007

iWay 2007 released Posted August 29, 2007

TOWER and Vital Path join forces Posted August 23, 2007

Business semantics management Posted August 21, 2007
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