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Enterprise Search

Buyers' Guide

In information management circles, some will tell you the concept of "information overload" has become cliché—a convenient red herring used to distract from more fundamental corporate performance issues. Yet, others will point to recent glaring information access and sharing failures... Posted April 13, 2010

If you are the CEO of an IT consultancy gazing out over your customers' application landscape, here is what you see: valuable information buried in piles of documents, databases, email messages and "stovepiped" applications. Even when relevant knowledge is explicitly documented, identifying it is becoming... Posted April 13, 2010

Over the past couple of decades, one technology that consistently brings strong, reliable value to organizations is document capture. In both departmental and enterprisewide deployments, capturing paper documents has helped organizations reduce the cost of managing and storing paper, while reducing the risk... Posted April 13, 2010

Most knowledge managers know (according to Gartner) that data is doubling every 18 months, and that unstructured information volumes grow six times faster than structured. Clearly, workers spend far too much time—about 20% of their time, on average, looking for, not finding and recreating... Posted April 13, 2010

The myth is that enterprise search and knowledge management are "equivalent" technologies. It's true that both can help customers and agents sift through large amounts of information. By facilitating searches across a wide variety of sources, enterprise search and knowledge management (KM) enable users... Posted April 13, 2010

In 1992, James Carville coined the phrase, "It's the economy, stupid"—a saying which became a cornerstone of Bill Clinton's successful presidential campaign. Mr. Carville correctly identified that, among the many factors at play, concerns about the economy trumped all other issues of the day... Posted April 13, 2010

Imagine a factory where large amounts of raw materials lie unused and strewn about at various points along the assembly line. Imagine, too, that the factory's manager allowed large numbers of finished goods to sit on the loading dock indefinitely without ever being shipped to customers... Posted April 13, 2010

"Enterprise search." For some reasons it's become the third rail for technology companies, pundits and users as well. We start off this month by getting into the terminology surrounding this market. I'm not entirely clear on the reason, but the analyst community has fled from the term "enterprise search..." Posted April 13, 2010

Posted April 01, 2010

... a sampler of some of the search-specific software and services vendors... Posted April 01, 2010

KMWorld columnist Judith Lamont reviews the state-of-the-art in search technology, highlighting solutions that are helping enterprises support knowledge workers in making critical decisions. Posted April 01, 2010

"Meh" has become a way to signal indifference. In one syllable, a person in step with current lingo can say "meh," meaning "so what" or "who really cares." Feigned indifference can be maddening. Ask a Microsoft executive about Google and you get an earful. Ask Google about Microsoft and you may elicit a meh... Posted April 01, 2010

Author-it introduces Aspect Posted March 29, 2010

Adds user-adjustable word weights Posted March 29, 2010

Index Engines and Venio partner Posted March 22, 2010

New Enterprise 2.0 tools Posted March 15, 2010

Confirmit introduces Horizons V. 15 Posted March 15, 2010

Autonomy Interwoven enhances WCM Posted March 10, 2010

Attensity expands its reach Posted March 10, 2010

New interfaces, analytics, etc. Posted March 10, 2010

Adenin introduces IntelliEnterprise Version 10 Posted March 08, 2010

Software AG christens new solution Posted March 08, 2010

Posted March 08, 2010

Posted March 01, 2010

Posted March 01, 2010

Posted March 01, 2010

Posted March 01, 2010

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

In the last half of 2009, Google operated like a medieval wool mill. The basic technology works, and the mill operators have been focusing on increasing production. But Google is a 21st century company. What few of its competitors and customers have realized is that Google is now in production mode... Posted March 01, 2010

ECA made easy Posted March 01, 2010

New research services and delivery models Posted February 23, 2010

Ensim adds to Unify Enterprise suite Posted February 22, 2010

Attensity forms new group Posted February 01, 2010

H5 introduces the EDGE Posted February 01, 2010

Behavioral targeting without query languages Posted February 01, 2010

Posted February 01, 2010

The economic downturn has made organizations more conscious of legal costs for both in-house and outside counsel. The impact has been reflected in increased attention to fixed-price models, low-cost outsourcing and use of automation. In addition, companies in highly litigated industries are attempting to reduce risk through e-discovery readiness... Posted February 01, 2010

Old joke: If you can speak three languages, you are trilingual. If you speak two languages, you are bilingual. If you speak one language, you are an American... Posted February 01, 2010

MuseGlobal and Capgemini partner Posted January 27, 2010

Certified distribution, tested and stable Posted January 13, 2010

Built on dtSearch APIs Posted January 06, 2010

TEMIS announces new content collection module Posted December 21, 2009

Nstein introduces 3S Posted December 15, 2009

Blending discovery and social networking in SharePoint Posted December 02, 2009

Facilitates early case assessment Posted November 23, 2009

New software from Jive Posted November 09, 2009

Posted November 09, 2009
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