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Enterprise Search

Offers vector-based concept matching and better scalability, performance, and data governance Posted October 15, 2018

This KMWorld webcast explores a variety of breakthroughs in Knowledge Management Posted October 12, 2018

Tracking and reporting on metrics associated with any search system is key to understanding the success of the system. Posted October 09, 2018

SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform Posted October 01, 2018

The acquisition will allow Slack to further unify chat, email, and boost search Posted October 01, 2018

While the industry grapples with how to create a standard that provides more stable data exchange than the current ones, there are solutions out there today that software vendors can leverage to reduce the pain. Posted September 14, 2018

A process called technology-assisted review (TAR) is applying machine learning to the review of electronically stored information, with the potential to save clients time and money by avoiding the review of documents that are not relevant. Most of the largest law firms and many U.S. government agencies including the Department of Justice are deploying TAR or have recognized its value. Yet many attorneys and judges are still unfamiliar with TAR and unsure how to apply it. Posted September 10, 2018

Proactive risk assessment is applicable to any form of risk organizations might encounter, from fraudulent transactions to network availability. Although law enforcement risk threatens lives whereas enterprise risk threatens funds, the same shrewd combination of big data management and machine learning techniques can empower organizations to proactively detect, investigate and minimize risk while maximizing big data's ROI. Posted September 10, 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers. Posted September 10, 2018

Litigation prevention software adds document filters and text retrieval capabilities Posted September 05, 2018

DarkShield allows data governance teams to structure, classify, and audit data in unmasked or masked condition Posted August 31, 2018

Idea Lab integrates search within content creation Posted August 30, 2018

Vizion.ai provides search, analysis, recovery, and control of multi-cloud data Posted August 28, 2018

The goal of the partner program is to help organizations build search solutions Posted August 22, 2018

The acquisition will enhance Serviceware's ESM platform Posted August 17, 2018

GDPR is a complex, sweeping law, and even though the May 25 deadline has passed, many organizations still have areas and processes to improve. Paper is often overlooked, and it would not be surprising if many companies failed to consider paper-based data when preparing for GDPR. As of today, achieving GDPR compliance only requires organizations to prove that they're putting their best foot forward and making their best effort to protect sensitive data. Posted August 16, 2018

Treatment Advisor will utilize data and machine learning to help clinicians better predict outcomes and treat patients Posted August 14, 2018

We are surrounded by knowledge, bombarded by information, and inundated with data. Scarcity of knowledge, information, and data is not our problem. We have an abundance. Sifting through it all to find the useful, valuable, and actionable bits is the problem. It reminds me of the Ancient Mariner's complaint of "Water, water everywhere but not a drop to drink." Posted August 07, 2018

The answer lies in a modern knowledge management (KM) system, infused with AI, that can guide agents (and customers in the case of self-service) to the answer needle in a haystack of content and through customer conversations. Modern AI-infused KM also addresses all the other issues mentioned earlier: explosion of and constant changes to information, increasing query complexity, next-gen attention span, "all-gen" forgetting curve, "guided" lifestyle, and legacy customer service and knowledge tools. Posted July 30, 2018

New social network analytics and improved export options highlight latest release Posted July 25, 2018

Beyond security and collaboration features, the firm chose the solution for its integrations with Harper Grey's existing core systems, creating a synergy involving AI-based automation and workflows. Posted July 17, 2018

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer. Posted July 12, 2018

WordStat 8 makes finding information easy Posted July 12, 2018

Linguamatics I2E will provide artificial intelligence (AI) to extract information from both free text and codified data in an electronic medical record; to compare extracted data with guidelines; and to return evidence, recommendations and an audit trail to automate or semi-automate approval of claims. Posted July 10, 2018

Credit union specialists will use the solution to answer member questions about their accounts, including checking and savings, mortgages, debit/credit cards and loan products. Posted July 03, 2018

Cognitive computing is changing the way future generations will utilize search Posted July 02, 2018

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction. Posted July 02, 2018

Using a common data model, researchers send queries to data sets of collaborating health systems. Posted July 02, 2018

As a foundational technology, text analytics has a lot of versatility, but its broad potential use can make it difficult to explain to prospective users. Whatever a company's pain point, chances are that text analytics can be part of the solution, and there is plenty of room for growth, both across different industry verticals and horizontally within an organization. Posted July 02, 2018

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.1 Posted June 29, 2018

Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily Posted June 29, 2018

In today's busy world, information is critical. Customers and employees rely on immediate access to the right information at the right time. However, the abundance of data within an organization means that finding this needle in the haystack is no easy task. Here are three tips to help ensure your approach to search provides the intelligence needed to keep up with the demands of your users. Posted June 29, 2018

Sinequa provides an intelligent search platform that enables organizations to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration. Posted June 29, 2018

Intelligent search can help by finding patterns and relationships among siloed data sources; indentifying experts within the organization that employees can consult; presenting a holistic, unified view of relevant information from a variety of sources; and discovering new insights from existing enterprise data. Posted June 29, 2018

BMI Imaging is using dtSearch to offer integrated search of archival and micrographics records for its clients Posted June 22, 2018

The A/B Testing featured provide product teams with tools to improve relevance of search results Posted June 20, 2018

The solution to Hindawi's semantic needs entailed a pre-existing thesaurus and rule base in conjunction with Access Innovations' standard mining of Hindawi's content. Access Innovations used a modified version of the Public Library of Science (PLOS) thesaurus and rule base, along with selected science and mathematics terms from other sources, to index the Hindawi content. Posted June 19, 2018

Metadata and tagging allows search, organization, auditing, and management capabilities across on premise, hybrid, and public cloud storage Posted June 12, 2018

dtSearch enterprise and developer products instantly search terabytes of online and offline data with over 25 search options Posted June 06, 2018

Consolidated Identity allows employees to access data and complete tasks on one single user interface Posted June 05, 2018

Thales' teams collect and generate huge amounts of data. In the context of today's highly competitive digital transformation movement, Sinequa provides a foundation for optimizing team decision-making based on information rather than opinions, it reports. Posted June 05, 2018

This KMWorld webinar explains how cloud is a useful knowledge management tool Posted June 01, 2018

Unifi now automatically discovers similar datasets and auto-recommends search queries using AI and advanced NLP Posted May 30, 2018
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