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Cognitive Computing

Buyers' Guide
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Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily Posted June 29, 2018

Helps brands display the most effective user-generated content Posted June 28, 2018

Kapow 10.3 adds AI, machine learning, and other enhancements Posted June 26, 2018

The A/B Testing featured provide product teams with tools to improve relevance of search results Posted June 20, 2018

The drug discovery and development process is time-consuming, expensive and complex, requiring many partners with specialized expertise to advance a potential drug candidate into the clinic. Cutting-edge technologies like artificial intelligence offer a way to help process data faster and more accurately. Posted June 12, 2018

Consolidated Identity allows employees to access data and complete tasks on one single user interface Posted June 05, 2018

Unifi now automatically discovers similar datasets and auto-recommends search queries using AI and advanced NLP Posted May 30, 2018

MarkLogic 9.0-5 is part of a continuing mission to make MarkLogic easier to use and more automatic Posted May 24, 2018

New tool finds files across multiple locations, clouds, and collaboration apps Posted May 23, 2018

VoiceAI delivers real-time voice insights Posted May 23, 2018

Oracle Intelligent Bots technology uses deep learning-based natural language understanding (NLU) to comprehend and determine the intent of user conversations. It can help Heineken Urban Polo process those conversations, integrate each with existing business application data and automatically respond within context. It also allows Heineken Urban Polo to directly contact customers and followers with important information in a personal, non-invasive way. Posted May 22, 2018

New version of SDK allows integration of text recognition, PDF conversion, and data capture into applications running in virtual and cloud environments Posted May 21, 2018

Adds data science platform to the Oracle Cloud, helping customers to fully utilize machine learning Posted May 18, 2018

MIQ brings deep learning capabilities to the X Series to transform both employee and customer experience Posted May 17, 2018

Parlo's natural language understanding engine enhances ServiceNow's native AI capabilities Posted May 16, 2018

Understanding that every company is different, Teleopti has developed AI functionality that automatically learns from customer data, creating and setting shift categories specifically for each contact center Posted May 11, 2018

Provider of omnichannel contact center software now integrates with Google in order to provide new features to customers Posted May 11, 2018

The possibilities of AI and ML are numerous—we are already witnessing some of its disruptive potential through personalized healthcare, weather predictions, inventory management, smart city design and more. There is one constant that will accelerate these advancements in AI further—the desire to create machines that are domain fungible with the ability to self-learn. Posted May 10, 2018

InfoNgen uses machine learning to enable companies to gain actionable insights through access to an expanded universe of structured and unstructured data Posted May 08, 2018

Lucidworks wants to solve the "last mile" problem in AI which is how to ensure that the users who can most benefit from insights can discover them without needing to have advanced degrees in data science Posted May 03, 2018

Search platform lets businesses find, use, and share their content Posted May 03, 2018

In this KMWorld webcast discover how the enterprise can migrate to SharePoint successfully Posted May 01, 2018

OpenText Release 16 Enhancement Pack 4 Offers Secure Platform for AI, IoT, Content Services, and Extreme Automation Posted May 01, 2018

Druginator allows organizations to verify, append, and autocomplete of pharmaceutical names, variants, and dosages Posted May 01, 2018

Sinequa helps our customers to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Let's delve into the four key capabilities that enable organizations to be information-driven. Posted May 01, 2018

Being called information-driven strikes me as one of the most complimentary things I could be called. I may actually be in love with that phrase. I've been infatuated with information since I was young. Looking back, I must have been a real pest, always asking my parents "why." Perhaps that's the reason they bought a set of encyclopedias—yes, those heavy print volumes, not the Wikipedia of today. At the time, I thought that all information was contained between the covers of those heavy books, supplemented by more recent information gleaned from newspapers and television news. Posted May 01, 2018

Although use cases for cognitive visualizations abound horizontally in industries such as finance, healthcare, life sciences and law enforcement, they're gaining the most credence in the industrial and manufacturing sectors. Posted May 01, 2018

There is a long-standing debate in philosophical, psychological and educational circles about how to understand and measure intelligence. Is intelligence actually a singular thing that can be pointed to and measured, for example, by an IQ test? Or are there multiple kinds of intelligence whose existence and behaviors only come to light when individuals confront specific kinds of context in life? Posted May 01, 2018

Despite the many successes that cognitive computing has had, researchers see potential for improvement and are pushing forward to develop more capabilities. Among the cutting-edge technologies of interest are neuromorphic systems, which are modeled after the human brain. They have the potential to be more generalizable than existing cognitive systems, which are often limited to a narrow domain. That could allow for more use cases to be developed from the same system. Posted May 01, 2018

This KMWorld webinar explores the possibilities of intelligent search Posted April 30, 2018

Knowledge management, at its essence, collects, catalogs, and curates data in order to make it usable to an organization. Today's knowledge workers expect more. They expect both raw data and analytics—scratch that—answers at their fingertips. They expect automation to eliminate repetitive tasks and streamline workflows. Some key technologies and techniques are required to implement these advanced capabilities including effective search, scalable storage, and powerful AI. Posted April 27, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018

Yext's spring '18 product release includes new capabilities for Yext's Conversational UI, competitive intelligence, and reviews Posted April 25, 2018

Combining machine reasoning with Melissa's data quality tools and services provides greater interoperability among complex data integrations Posted April 17, 2018

New Oracle CX Cloud blends artificial intelligence, advanced data analytics, innovative search, voice, and video Posted April 11, 2018

New data architecture, AI, and machine learning capabilities help companies drive customer outcomes at scale Posted April 11, 2018

Underwriting Insights and Claims Insights aim to enhance customer experience and satisfaction Posted April 06, 2018

New features include an enhanced user experience, integrated document classification capabilities, and expanded language support Posted April 03, 2018

The acquisition will add the ability to harvest contract content, converting unstructured data to actionable intelligence Posted April 03, 2018

Data Summit will take place May 22-23, at the Hyatt Regency Boston, and the Cognitive Computing Summit will be co-located at the event Posted March 30, 2018

Enhancements provide tools to detect and prevent customer churn Posted March 20, 2018

Adds data catalog feature to enable data governance, enhance data management and achieve compliance for data-driven enterprises Posted March 19, 2018

Data Summit will take place at the Hyatt Regency Boston, May 22-23. The Cognitive Computing Summit will be co-located at the event. Posted March 14, 2018

Adds deep search insights capabilities and strengthens Algolia's new query analytics and click tracking solutions Posted March 14, 2018

The combined solution will allow users to automate and structure planning and analysis processes Posted March 09, 2018
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