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Cognitive Computing

Buyers' Guide
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The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams Posted April 22, 2019

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once. Posted April 19, 2019

Good CX is rooted in quickly delivering intelligent answers and insights. Customers depend on information being readily available and accessible. The three elements that make this significantly more achievable are content unification, NLP, and machine learning. In this time of limited patience and abundant competition, KM should not be overlooked as an effective tool for improving the customer experience. Posted April 19, 2019

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base. Posted April 19, 2019

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues Posted April 18, 2019

Conversation analysis system determines how companies can improve use of artificial intelligence and accelerate automation ROI Posted April 17, 2019

This partnership supports legal and audit certainty in real time Posted April 16, 2019

One Med Chart is a user-driven universal medical record and health information repository designed to give individuals the ability to monitor, improve, and keep track of their health through a user-friendly wellness app Posted April 15, 2019

Businesses - SMBs in particular - can now use OnTask-enabled Brother devices to automate document workflows for remote collaboration, detailed workflow visibility and tracking of critical documents, and more Posted April 15, 2019

Connector accelerates access to, and deployment of, InterSystems IRIS data platform Posted April 15, 2019

Search360 allows users to search seamlessly across hosted and external catalogs, view results in real-time, compare items side-by-side and checkout for approval Posted April 12, 2019

New predictive merchandising feature for digital commerce customers Posted April 10, 2019

KMWorld 2019 is seeking experienced knowledge, content, search, and enterprise experts who can provide practical, hands-on information, case studies, and instruction Posted April 04, 2019

Knowledge-enabled suite includes resource management, project delivery, proposal automation, VoC, and new WorkCenter dashboard Posted April 04, 2019

ABBYY Vantage empowers business users to accelerate digital transformation goals Posted April 04, 2019

The funding will bring the company's platform to a broader number of customer experience professionals. Posted April 03, 2019

Partnering with Alteryx will not only streamline workflows for tax technologists, it will also provide greater efficiency through enhanced data automation and analysis Posted April 01, 2019

Additional intelligence and deeper AI partnerships will be added to DocuSign Agreement Cloud offering Posted March 29, 2019

Industry partners join forces to connect data and gather insights fueled by AI and intelligent services  Posted March 28, 2019

Collaboration focuses on the Latin American market Posted March 27, 2019

This partnership aims to deliver a complete solution for technical support and customer care for financial institutions and other regulated industries Posted March 26, 2019

Domo Stories aims to close the data literacy gap and help customers get more value from their business data Posted March 26, 2019

Integration will allow joint customers to embrace data-driven decision making Posted March 25, 2019

By converging MDM, BIM, and machine learning, ENGIE Ineo is forming a modern information management infrastructure Posted March 22, 2019

Mobius 9.1 can to match the velocity of evolving business user needs Posted March 21, 2019

By combining RPA with data from all sources including unstructured data, companies can achieve end-to-end process automation Posted March 20, 2019

Kofax RPA 10.4 enables enterprises to scale automation programs Posted March 20, 2019

Cogito 14.4 boosts AI capabilities Posted March 19, 2019

Red Hat Global KM Lead Onkar Chandel discusses common scenarios where AI benefits knowledge managers in this clip from his presentation at KMWorld 2018. Posted March 19, 2019

Enables next-gen digital transformation of ESM to improve employee self-help Posted March 18, 2019

The partnership will contain the growing volume of data so it can be thoroughly analyzed Posted March 18, 2019

iManage Work 10 and iManage Cloud supports collaboration and agility Posted March 15, 2019

Perfecto Codeless will make it easier for employees of all skill levels (not just developers who have coding experience) to write and maintain automated tests wherever and whenever Posted March 13, 2019

Toast Guest Feedback allows restaurant owners to collect and immediately act on reviews before negative ratings impact revenue Posted March 11, 2019

Each suite contains multiple purpose-built cloud solutions Posted March 11, 2019

The applications for cognitive computing and AI are numerous and heterogeneous. Among the more mature applications are virtual sales assistants and chatbots, which are already in use on many websites. Posted March 11, 2019

People need to be sensitive to the many ways ethical judgments are being baked into the fabric of their AI projects. Posted March 11, 2019

Today, we find ourselves in a highly networked knowledge-based economy. This new world demands radically different learning approaches in alignment with complex behaviors of natural systems. Posted March 11, 2019

Machine learning sometimes extends our cognitive abilities in ways that are alien to our minds. Posted March 11, 2019

The content services platform serves as a hub to ingest, manage, and distribute information. AI is expected to be an increasingly standard part of content services. Posted March 11, 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both. Posted March 11, 2019

CX Solution Pack will offer enhanced customer experience insights from every voice conversation Posted March 06, 2019

Score Drivers uses machine learning to automate finding correlations between open-ended text feedback and quantitative ratings Posted March 05, 2019

Offers comprehensive end to end digitization of business processes Posted March 05, 2019

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage Posted March 05, 2019

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI Posted March 04, 2019

Intermedia Unite Envision helps partners to improve customer support Posted March 04, 2019
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