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Cognitive Computing

Buyers' Guide
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Provides flexible architecture to allow customers to choose between self-service and managed services models Posted March 04, 2019

The technology predicts how customers will interact with agents Posted March 01, 2019

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute Posted March 01, 2019

With the AllSight acquisition, Informatica accelerates its data hub strategy to enable its customers with the most robust, trustworthy single source of truth for their customer data Posted March 01, 2019

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI Posted February 28, 2019

Enhanced functionality and portability play critical role in expansion and plans Posted February 26, 2019

This latest version gives users greater editing abilities Posted February 21, 2019

Leverages AI to enhance its property risk engineering capabilities Posted February 19, 2019

The acquisition will boost Bridgeline's place in the e-commerce market Posted February 15, 2019

Laserfiche will offer expanded analytics tools Posted February 15, 2019

The move allows users to process unstructured data for any computer environment Posted February 14, 2019

For RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content Posted February 14, 2019

New innovations in Adobe Experience Manager make processes easier for marketers and IT professionals Posted February 13, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

The deal will enable Import.io to bolster its web data integration Posted February 12, 2019

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Serious Insights Founder & Principal Analyst Daniel W. Rasmus discusses what makes machine learning algorithms inefficient in this clip from his presentation at KMWorld 2018. Posted February 07, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

The partnership strives to improve document quality Posted February 05, 2019

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

TIS' SaaS expertise will assist Kofax as it advances the secure cloud capabilities of its intelligent automation platform Posted February 04, 2019

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates Posted February 01, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

The funding will enhance Cinnamon's AI-powered cognitive document reader Posted January 30, 2019

The platform is designed to enable the rapid deployment of end to end digital customer journeys via next generation onboarding Posted January 28, 2019

Will enable customers to manage supply chains, networks, employees, and core processes better Posted January 28, 2019

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication Posted January 24, 2019

Semantic Web Company CEO Andreas Blumauer discusses the current status of knowledge graph technology vis a vis AI in this clip from his keynote at KMWorld 2018. Posted January 24, 2019

The solution gives Microsoft customers the ability to discover data quicker Posted January 23, 2019

Yext Knowledge Engine enhances financial advisors' digital presence and increases prospecting success through digital KM Posted January 21, 2019

The funding round will allow Alation to expand its data catalog capabilities Posted January 17, 2019

DesTech will help clients digitally transform their businesses with an easy-to-use, low-code platform. Posted January 14, 2019

The acquisition will assist e-commerce providers deliver and maintain complete and consistent product data across their operations Posted January 10, 2019

IBM's Phaedra Boinodiris discusses real-world education and content curation applications for IBM's Watson in this clip from her keynote at KMWorld 2018 Posted January 10, 2019

PDF Compressor Version 8 combines the technology of CVISION and LauraTech to create an advanced document converter Posted January 09, 2019

Major enhancements to Office 365 integration and release of AI-driven early case assessment capability Posted January 08, 2019

Tax preparation expert is using eGain Virtual Assistant for on-demand help Posted January 07, 2019

New regulations and penalties are designed to protect and support the consumer, the data citizens whose lives and information are used to dictate, and in turn are dictated by, the regularization of big data. Posted December 28, 2018

As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc. Posted December 28, 2018

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment. Posted December 28, 2018

Today, we're helping organizations implement ontologies that map structured and unstructured content, graph databases that discover relationships, and search to put the user at the center of their own findability experience. All of this drives the future, setting the stage for KM as the key foundational element for Artificial Intelligence. Posted December 28, 2018

In the field of knowledge management, of course, the idea of turning data into information into knowledge has been a foundation concept for knowledge managers. But frankly, the ability to achieve this alchemy of data to knowledge has not been broadly demonstrated in practice. A next generation information refinery is required to make something meaningful and valuable out of the raw data flying around the firm and throughout the internet economy. Posted December 28, 2018

Knowledge management and information technology executives are looking to the future Posted December 20, 2018

The new JavaScript barcode reader supports real-time localization and decoding of various 1D and 2D barcodes from static images Posted December 20, 2018

It is evident that AI knowledge is fundamental to transforming all aspects of DX. Perhaps, they are not just bread and butter to DX transformation but also kale and walnuts, for even better health and transformation! Posted December 20, 2018

Robotic process automation (RPA) has gained significant momentum this year. But for RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content, effectively replacing employees from the manual work of processing information trapped within documents. Posted December 20, 2018

"Not only does AI knowledge improve accuracy, it also speeds up the process, lowers employee turnover, lessens the number of hostile customer interactions, and results in a vastly better experience for both customers and agents." Posted December 20, 2018

Personalization allows users to tailor specific searches Posted December 19, 2018
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