Knowledge Management - KMWorld Magazine

“The only things that are certain are death, taxes and that some guy from Nigeria wants to put $10 Million US into your bank account. And if you're smart enough, you can skip the taxes part. . . . Posted February 01, 2006

Personal: Tools for the world-weary knowledge worker

Posted February 01, 2006

Service-oriented architecture: a way of life

Service-oriented architecture (SOA) mirrors the goals of knowledge management in synthesizing information from disparate sources into a meaningful view. Posted February 01, 2006

A business plan for disaster

As a result of the three-day New York City transit strike in December, the millions of commuters who regularly travel into Manhattan or throughout the five boroughs had to find an alternate means of transportation or an alternate workplace. Posted February 01, 2006

InStranet integrates with Siebel

Contact Centers In-Line validated Posted February 01, 2006

Adding protein to product development

Posted January 25, 2006

Bloggers postulate on politics

Posted January 18, 2006

Manage product knowledge

Library Central from MatrixOne Posted January 18, 2006

Wiser decision making

InforSense enhances integrated analytics Posted January 18, 2006

Web security for the visually impaired

Vasco facilitates Internet banking Posted January 18, 2006

From Russia with results

Quintura releases new search offering Posted January 16, 2006

Done deal

Autonomy acquisition of Verity complete Posted January 09, 2006

Knowledge management past and future

Posted January 01, 2006

Applying KM lessons learned to business analytics

Traditional BI solutions have focused primarily on delivering information to decision makers whether at the executive or staff levels. Although there has been much progress in the speed, accuracy and presentation methods of delivering information to users, there has been little progress in extending true decision support functionality to the broader organizations. Posted January 01, 2006

Consulting firms play a key role in context of KM

Recent figures from INPUT (www.input.com), a market research firm specializing in analysis of government business, indicate that federal spending on knowledge management (KM) will reach $1.3 billion per year within the next five years. Posted January 01, 2006

KMWorld Award winners

In 2001, we launched the KMWorld Awards as a way to bring greater visibility to the broad arena of knowledge management, and in the ensuing five years we've seen ever-increasing accomplishments both in technology and implementations Posted January 01, 2006

KMWorld Award finalists' nominations

A look at successful knowledge management stories Posted December 20, 2005

Mapping metadata

Siderean introduces new platform Posted November 21, 2005

New twist to search: find answers

Teragram launches Direct Answers Posted November 21, 2005

Entity extraction meets federated search

Inxight's SmartDiscovery Awareness Server 5.4 Posted November 21, 2005

This one's for you

A brand new KMWorld.com Posted November 17, 2005

2005 KMWorld Promise and Reality Awards Finalists: KANA

Posted November 01, 2005

World-class Data Extraction

In the fields of imagery, geospatial information and remote sensing, Lockheed Martin has helped chart the course of vital national intelligence systems for more than 30 years providing geospatial intelligence systems and solutions . . . . Posted November 01, 2005

Faceted Taxonomy: Creating a Better User Experience through Information Discovery

Intranets and public Web sites often include a great deal of information across hundreds or even thousands of Web pages. While these pages may contain valuable information, individual visitors to a site may find only a few to be useful . . . . Posted November 01, 2005

What is Contextual Search?

Text and data mining are the automated discovery of new information by extraction of patterns and relationships between entities in text or structured data sources, respectively. They can, for example, be used to discover new patterns in consumer behavior, or help research in biosciences . . . . Posted November 01, 2005

Automated Publishing is More Than ECM

What defines a formal publishing process? When should an organization consider adopting an automated approach to publishing? If your content has one or more of the following characteristics . . . . Posted November 01, 2005

The New Knowledge Management Imperative: User-centered Focused and Organic

Knowledge management has never been more important than it is today. With countries like China and India competing for a place in the global economy, moving up the value chain with more informed, educated and responsive business strategies is the only recourse . . . . Posted November 01, 2005

Business Process Management: A Service Approach to the Customer Experience

One of the challenges facing companies today is the proactive management of knowledge and customer-relationship technology solutions. What often is missing is a way to capture and integrate the information . . . . Posted November 01, 2005

Key Lessons Learned in Implementing a CMS Solution

Implementing a content management system (CMS) can be like a well-orchestrated dance—with the right partner, good choreography and supporting resources, you can move to an automated workflow seamlessly, with few missteps. That’s not to suggest that implementing a CMS is effortless . . . . Posted November 01, 2005

Putting the Customer Back in Customer Service

Companies have long relied on investments in people, processes and technology to provide more effective customer service. They have implemented knowledge management practices to capture, organize, manage and analyze the content and resources. . . . Posted November 01, 2005

Searching the Long Tail

The “long tail” theory says there’s latent demand for each piece of information you create—not just the most popular ones. And with the reach of corporate intranets, portals and the Internet, it’s now possible to satisfy the long tail of demand out to the very end . . . . Posted November 01, 2005

Improving the Deal through Knowledge Management

Knowledge management (KM) has been defined as “the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization” (Kinney, 1998). More and more companies are realizing that KM is essential . . . . Posted November 01, 2005

Is it "KM" or Just "K": Splitting Hair in the Knowledge Age

“Our customers believe they have a knowledge problem. They just don’t see it as a knowledge management problem.” Eric Stevens from Hummingbird has just identified the key challenge facing the entire knowledge-based economy… including both the users and the marketplace that serves them . . . . Posted November 01, 2005

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