E-mail Management - KMWorld Magazine

eGain unveils Social Experience

Posted October 27, 2010

The Clichés of Email Management

Posted October 19, 2010

Email-Enabled Process Automation
Real World Examples in the Contact Center and Beyond

Posted October 19, 2010

Manage Email? Are You Kidding Me?

Posted October 19, 2010

Enhancing B2B e-commerce

Bridgeline Digital releases iAPPS V4.5 Posted September 29, 2010

Responding faster to public record requests

Posted September 01, 2010

KMWorld Trend-Setting Products of 2010

Just as in the past, assembling the Trend-Setting Products list is a collaborative effort with colleagues, market and technology analysts, KM theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines... Posted September 01, 2010

Virtual data center for law firms

Worldox CompleteCloud Posted August 23, 2010

MarketingPilot announces Release 10

New social media capabilities Posted August 16, 2010

To Infiniworx and beyond

AnyDoc adds e-mail capabilities Posted August 11, 2010

Partnering for SharePoint

AvePoint and Summit 7 Systems Posted August 11, 2010

Real-time awareness

Breakthrough from Darwin Ecosystems Posted June 24, 2010

Not your father’s intranet

Ektron launches eIntranet Posted June 15, 2010

Open Text gets more sociable

Expands and enhances capabilities Posted June 02, 2010

Digital marketing matures

PaperThin introduces CommonSpot 6.0 Posted May 17, 2010

Consona in the cloud

Partners with Amazon Web Services Posted May 05, 2010

Community gadgeteering

New solutions from FatWire Posted April 14, 2010

Eliminating unwanted inbound e-mail

Posted April 14, 2010

Search showcase: Search Technologies

Posted April 01, 2010

E-mail Showcase: Autonomy

Posted April 01, 2010

E-Mail Roundup

E-mail management is a HUGE business challenge. E-mail represents nearly 100 percent of an organization's communications, and is thus at risk for litigation, confusion and waste... Posted April 01, 2010

E-mail management:
An Exchange 2010 upgrade is worth considering

E-mail is the business dial tone, and more than one-third of companies are expanding their e-mail infrastructure in 2010. Whether on computers or smartphones, e-mail is the most popular application... Posted April 01, 2010

Digital Reef releases ECA application

Latest version of the Virtual Governance Warehouse Posted March 29, 2010

EDRM meets e-discovery

Index Engines and Venio partner Posted March 22, 2010

Altour chooses cloud-based service for e-mail needs

Posted March 22, 2010

Cloud-based CMS for SMBs

Alfresco christens beta program Posted March 15, 2010

Socialtext unveils Version 4

New Enterprise 2.0 tools Posted March 15, 2010

Coveo strengthens 2.0 in V. 6.1

New interfaces, analytics, etc. Posted March 10, 2010

Connecting Notes and Documentum

Crown Partners unveils new connector Posted March 01, 2010

KMWorld 100 Companies That Matter in Knowledge Management

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

CMS Watch changes name to The Real Story Group

New research services and delivery models Posted February 23, 2010

SharePoint collaboration for Apple

Support for iPhone, iPad Posted February 22, 2010

Best Practices Case Study: Time Warner Cable
How Time Warner Cable Reduces
“Sold-to-Revenue Cycle”

Posted February 17, 2010

Mobile practice management

Help for solo practitioners, small firms Posted February 08, 2010

Recommind launches Insite Legal Hold V. 2.0

Facilitates early case assessment Posted November 23, 2009

Keeping pace with marathon runners

Posted November 16, 2009

Business gets more sociable

New software from Jive Posted November 09, 2009

Search anywhere, literally

ISYS' new Enterprise Access Suite Posted November 04, 2009

2009 Promise and Reality award finalists

Posted October 28, 2009

E-discovery in a challenging economy

Recent surveys confirm casual observation that lawsuits are a large and growing part of the U.S. economy. A variety of surveys indicate that anywhere from half to nearly 90 percent of businesses, depending on the size and field, were faced with at least one in the past year. Yet many organizations remain completely unprepared. See what columnist Judith Lamont has to advise in this recent article from KMWorld magazine. Posted October 28, 2009

Case management, BPM-style

Case360 from Global 360 Posted October 07, 2009

A wiki wonderland

eTouch releases SamePage 4.2 Posted September 16, 2009

Completing collaboration

Novell introduces new application Posted September 16, 2009

E-mail can’t hide

Coveo unveils new product Posted September 14, 2009

SaaS cuts e-mail archiving costs

Posted September 09, 2009

Information Governance
It’s No Longer Merely "Nice to Have"

In a challenging economic climate, the name of the game is lowering costs and doing more with less. In our personal lives, we postpone or forego purchases that we do not deem absolutely necessary. In our business lives, we look for ways to do things more efficiently. We cut costs from day-to-day operations and take steps to increase the productivity and value of resources... Posted August 18, 2009

E-discovery analytics

IBM facilitates decision-making Posted August 17, 2009

KM for manufacturing

MindTree extends its reach Posted July 08, 2009

Ontario government embraces ECM … long term

Posted June 02, 2009

Text Analysis: The Next Step in Search
Finding Without Knowing What is Available
or What You’re Looking For

In general, text analysis refers to the process of extracting interesting and non-trivial information and knowledge from unstructured text. Text analysis differs from traditional search in that, whereas search requires a user to know what he or she is looking for, text analysis attempts to discover information in a pattern that is not known beforehand (through the use of advanced techniques such as pattern recognition, natural language processing, machine learning and so on). By focusing on patterns and characteristics, text analysis can produce better search results and deeper data analysis, thereby providing quick retrieval of information that otherwise would remain hidden.
Text analysis is particularly interesting in areas where users must discover new information, such as in criminal investigations, legal discovery and when performing due-diligence investigations. Such investigations require 100% recall; i.e., users cannot afford to miss any relevant information.... Posted June 01, 2009

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