Document Management/Conversion

Nimble, limber capture

ABBYY launches FlexiCapture 9.0 Posted September 16, 2009

Kofax acquires 170 Systems

Adds to invoice processing arsenal Posted September 09, 2009

SaaS cuts e-mail archiving costs

Posted September 09, 2009

GIS helps government chart a forward course

Government agencies are using geographic information system (GIS) solutions in combination with other applications to consolidate information and help reduce stovepiping. Those solutions have proven to be highly effective at visualizing information to make data-driven decisions... Posted August 28, 2009

E-discovery analytics

IBM facilitates decision-making Posted August 17, 2009

Long Beach opts for new ECM solution

Posted August 17, 2009

Easing pharma content delivery

Reprints Desk partners with FIZ Karlsruhe Posted August 10, 2009

ECM in the cloud

SpringCM rolls out new offering Posted July 29, 2009

Reduce Paper; Save More than $1 Million
UK Firm Creates an Integrated Routing and Document Management System

With more than 500 fee-earners in 12 practice groups, cost-control and productivity have been critical concerns for Taylor Wessing LLP, a UK top-20 law firm specializing in intellectual property law. Recognizing that the pervasiveness of paper documents represented a large hidden cost, Tim Hyman, IT director, embarked on an ambitious program to transform how documents flowed through the organization. "To create an environment that is less paper-intensive, we implemented a broad portfolio of technology from Autonomy iManage (formerly Interwoven) that enables our professionals to store, access and share a complete range of documents," Hyman said. "That was a crucial first step, but we felt we could extend the value of the implementation even further by streamlining our entire document lifecycle... Posted July 21, 2009

Producing a Successful BPM Project
Strategic recommendations to reduce risk and
increase success

In order to compete effectively in the 21st century, many organizations are designing powerful and unique business processes, and automating these processes with business process management (BPM) technologies. These organizations recognize that their financial performance and the quality of service they provide to their customers are intimately tied to their business processes. For this reason, many organizations consider BPM to be a vital strategic technology that has the power to decrease costs, increase productivity, provide high-quality customer services levels and realize a respectable ROI for their investment. According to a Gartner BPM Survey of more than 50 companies, 78% of the firms reported an ROI of more than 15%. BPM enables organizations to design, automate, monitor and actively control... Posted July 21, 2009

Paper-To-Digital Business Process Automation
How It Affects Businesses and the Economy

Many companies across a wide range of industries collect the information they need to run their operations by having numerous paper forms filled in, routed, processed and approved. For decades, these information-gathering processes have been paper-based and manual. More recently, IT professionals or systems integrators have been able to cobble together a variety of image capture solutions and middleware with their ECM systems, sometimes with workflow capability, that together enable some form of digital process automation.Now, many organizations including financial institutions, schools, government agencies, medical organizations, manufacturers, high-tech companies and others have realized that taking the paper out of the process saves time and money. The benefits realized... Posted July 21, 2009

A World Made Of Paper
Seems Like That Sometimes, Doesn’t It?

Paper is not sexy. First of all, it's flat—no curves! And it's thin—no muscles! Don't even get me started on the fact that it's mostly white. It doesn't even have that certain allure of danger ... unless you count paper cuts. So how come every information manager I've ever known (and I've known a lot) always tells me, "We've got to deal with this paper!" "We're overwhelmed by all this paper!" And my favorite, "We have to tame this paper beast!"The paper beast is still alive and well, after all these years. Despite almost two decades' worth of effort to automate paper-based business processes of all kinds, it might be a little surprising that the issue of "paper" is still on the minds of knowledge managers and business executives... Posted July 21, 2009

Easing life for information professionals

Inmagic introduces DB/TextWorks V. 12 Posted July 08, 2009

SDL acquires XyEnterprise

New division formed: SDL XySoft Posted July 01, 2009

Signature verification software helps detect fraud

Posted July 01, 2009

Ontario government embraces ECM … long term

Posted June 02, 2009

Connecting the dot.govs

On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005... Posted June 01, 2009

Text Analysis: The Next Step in Search
Finding Without Knowing What is Available
or What You’re Looking For

In general, text analysis refers to the process of extracting interesting and non-trivial information and knowledge from unstructured text. Text analysis differs from traditional search in that, whereas search requires a user to know what he or she is looking for, text analysis attempts to discover information in a pattern that is not known beforehand (through the use of advanced techniques such as pattern recognition, natural language processing, machine learning and so on). By focusing on patterns and characteristics, text analysis can produce better search results and deeper data analysis, thereby providing quick retrieval of information that otherwise would remain hidden.
Text analysis is particularly interesting in areas where users must discover new information, such as in criminal investigations, legal discovery and when performing due-diligence investigations. Such investigations require 100% recall; i.e., users cannot afford to miss any relevant information.... Posted June 01, 2009

Autonomy's IDOL gets legal

Integration into iManage WorkSite Posted May 28, 2009

Top of the fourth

e-Discovery solutions from Kazeon Posted May 20, 2009

A noteworthy acquisition

Vignette is Open Text's latest Posted May 11, 2009

Semantic business applications

Attensity forms new group Posted April 20, 2009

Library automation

Inmagic releases Genie 3.3 Posted April 15, 2009

The tangible benefits of ECM

Posted April 15, 2009

CMS with e-mail archiving

DocuLex's Archive Studio Posted April 08, 2009

Carlsbad creates electronic records repository

Posted April 08, 2009

Toward the paperless office

DocuShare takes more big steps Posted April 06, 2009

The Secret to Containing Costs and Improving Service

Customer care contact centers and IT departments in large and small enterprises across the world are being asked to tighten their budgets—without sacrificing customer service or business productivity. We've all been there: Struggling to find a way to get more out of our contact center and help desk agents; looking for new ways to get calls out of queues; and begging other departments to pitch in... Posted April 01, 2009

Open source ECM

Nuxeo Enterprise Platform 5.2 Posted March 25, 2009

ShareMethods unveils ShareSpaces

Social networking with document collaboration Posted March 18, 2009

Easing XML content contribution

JustSystems releases XMetaL Reviewer 5.5 Posted March 04, 2009

View From The Top: NextPage

Posted March 01, 2009

View From The Top: iDatix

Posted March 01, 2009

View From The Top: Concept Searching

Posted March 01, 2009

View From The Top: Abbyy

Posted March 01, 2009

KMWorld 100 Companies That Matter in Knowledge Management

Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users... Posted March 01, 2009

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