Content Management - KMWorld Magazine

Entopia integrates search and expertise ID

Posted November 17, 2003

Verity unveils customizable taxonomies

First in a series Posted November 17, 2003

Heavy Metal

Stellent integrates Corel Posted November 12, 2003

CAD for WorkSite

iManage to OEM McLaren’s software Posted November 12, 2003

FBI searches for crucial details

Posted November 01, 2003

Making portals work: Enterprise portal services outlook

Posted November 01, 2003

2003 KMWorld Promise and Reality finalists

Posted November 01, 2003

Blogging the competition—Weblogs take center stage in CI

Blogging—the free-form sharing of information on the Web in a diary-like format—has gained popularity as a way for individuals to post information about their personal triumphs and struggles. But that same technique is now being used for salespeople, marketers and others in an organization to quickly and easily share competitive intelligence (CI). Posted November 01, 2003

Solutions in practice: Transportation pulls it all together

Posted November 01, 2003

Knowledge management: Portal for corporate espionage? Part 1—

Posted November 01, 2003

Roundtable Discussion: Business process management

Posted November 01, 2003

Workflow for publishers

Recommind releases MindServer Media Posted October 23, 2003

Unmatched search services

TripleHop releases new software Posted October 08, 2003

Simply sublime

Content management from Xythos Posted October 08, 2003

KM spreads its wings

Posted October 08, 2003

I can see clearly now

Antarctica releases Visual Net 4.0 Posted October 02, 2003

Sweet collaboration at Nektar

Posted October 01, 2003

One-stop content for 7-Eleven

Posted October 01, 2003

Keeping the public healthy

Posted October 01, 2003

Learning from success ... and failure: Pharmaceuticals make the most of knowledge management

Posted October 01, 2003

EDRMS' crucial role in HIPAA compliance

All healthcare organizations were required last year to become compliant with the Transaction Rule and Privacy Rule implemented as part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The “Cliffs Notes” definition of HIPAA is to provide minimal and only necessary levels of confidential patient information to the healthcare community and other people/organizations requiring access to such information. As organizations have worked to meet the standards, electronic document and records management systems (EDRMS) have been recognized as a solid foundation for establishing HIPAA-compliant systems. Posted October 01, 2003

Automating perception part 3

Posted October 01, 2003

Help desks count on KM for up-to-date information and timely delivery

Help desks and call centers are the hub of any organization—the link to customers. One bad experience and the customer goes elsewhere. That is clearly cause for concern in the mobile telecommunications industry, for example, where there is a push toward phone number portability. Slated to go into effect in November, customers who are unhappy with the technical support they are getting from their wireless provider will be able to take their business—and their phone number—to another service provider. Posted October 01, 2003

The human side of workflow

Today's workflow products have come a long way from the days when hard-wired routing products sent claims forms along a predictable path. Whether automating the flow of content, transactions or tasks to be done offline, workflow is more flexible, easier to change if processes change and employs far more sophisticated rules. Most importantly, human intervention can be focused on the more complex tasks, while automated workflow handles the rest. Posted October 01, 2003