Business Process Management - KMWorld Magazine

Business integration software from IBM

Easing adoption of social business, mobile and cloud tools Posted May 04, 2012

Applying analytics to reduce rugby injuries

Posted May 02, 2012

Grocery chain automates HR workflow

Haggen Food & Pharmacy, a large grocery chain, has automated its human resource (HR) processes with a solution from BP Logix. Posted April 11, 2012

ASG acquires NTRglobal

Beefs up cloud capabilities Posted April 11, 2012

Easing SharePoint DM/ECM for SAP

KnowledgeLake joins forces with MPS Partners Posted April 04, 2012

Enter the agile, social intranet

Jive builds upon Social Business Platform Posted March 28, 2012

Four Ways to Extend Microsoft SharePoint

Microsoft SharePoint's growth over the past several years has been dramatic. Microsoft claims that they have added about 20,000 SharePoint users per day, every day for the last five years. That adds up to over 36 million users! . . . . Posted March 27, 2012

SharePoint project management from Bamboo

Releases PM Central Version 3.0 Posted March 23, 2012

SharePoint governance from AvePoint

Introduces DocAve Content Shield Posted March 21, 2012

Nilkamal integrates ERP and CRM systems

Posted March 14, 2012

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Posted March 12, 2012

KMWorld 100 Companies That Matter in Knowledge Management

Posted March 01, 2012

Managing SharePoint private clouds

Azaleos offers new services Posted February 23, 2012

SavePoint: SharePoint/Office 365 backup, archive and restore

MetaVis releases new solution Posted February 21, 2012

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion... Posted February 01, 2012

Extending capture with Kofax DotImage Enterprise Edition

Posted January 20, 2012

BPM mobility from Kofax

iOS and Android support Posted January 17, 2012

IBM finalizes Platform Computing acquisition

Adds to computing management capabilities Posted January 09, 2012

Adaptive case management: Process takes a detour

Posted January 01, 2012

Case Management: A Better Way

In the face of a turbulent economy and increasing competition, optimizing the process by which you engage new customers has become paramount. Improving this process—often referred to as new account opening (NAO) or customer on-boarding—can help to ensure customer satisfaction and increase the revenue that flows from high customer retention. Getting the process wrong can have dramatic negative consequences. Consider this example: A global currency exchange trading firm experiencing exponential growth found it difficult to streamline the NAO process because of several business and technology impediments. Manual processes that involved multiple databases were struggling to handle increased volumes, resulting in system downtime, poor productivity and declining customer satisfaction. . . . Posted January 01, 2012

Inspire Your Business and Your Customers

Enterprise mobility, cloud computing and social technologies are rapidly gaining momentum in the enterprise because they open new worlds of opportunity to transform operations and engage with customers. At the same time, strategic process improvement, reduced technology costs and better alignment of IT with business goals are all crucial in today's fiscal and competitive environments. By combining process improvement with native mobility, cloud delivery and social business collaboration, an advanced business process management (BPM) software platform drives new efficiencies and growth opportunities, increases profit margins and deepens customer loyalty. Smart enterprises are seeking a single platform from which enterprises can tap the power of mobile, cloud and social technologies. . . . Posted January 01, 2012

The Whole Earth BPM Catalog

There are business processes, and then there are processes that mean business. Not all work activities are created equal.

Take me, for example. A work process for me is: Decide to write an article; worry about it; pace the floor, fret, stew and finally get it done at the last minute. Most of the time. Doesn't sound like much of a "process," does it? You'd think that after 30-odd years of doing this, it would get easier. Nope. But I try to keep in mind the advice my friend David Weinberger gave me once: "Crappiness is hard to detect, but lateness is apparent immediately" . . . . Posted January 01, 2012