Business Process Management

Integrating Box and K2 Posted May 11, 2015

Enterprise request management Posted May 11, 2015

V. 9.5 delivers insight into information, processes and performance Posted May 04, 2015

Full smart process application development and deployment platform Posted April 23, 2015

Upgrades Calabrio ONE suite Posted April 15, 2015

New template for AppBase Posted April 08, 2015

Releases Business Operations Management Suite Posted March 31, 2015

Deal valued at $1 billion Posted March 24, 2015

Announces Process Director 4.0 Posted March 23, 2015

Nearly all departments now using Integrify Posted March 04, 2015

Introduces new suite Posted March 04, 2015

For us here at KMWorld, knowledge management is an attitude, an approach, not an application, and that's what we're celebrating with this list—companies that offer the tools to analyze, augment, enhance, manage and extend information assets to maximize potential for organizations of all sizes. Posted March 01, 2015

Ensures maximum uptime to support its brewing facilities Posted February 04, 2015

Improving digital services for constituents Posted February 02, 2015

The system encompasses the entire bank structure, down to department levels and working groups Posted January 26, 2015

SignDoc integrates with TotalAgility for digital transaction management Posted January 08, 2015

Every once in a while people ask me: "Aren't you a musician?" I always say, "No, I'm not a musician. I'm a drummer. I ‘hang out' with musicians." Musicians read charts. They know what a key is. They know chord progressions. Drummers, alternately, bang the hell out of stuff. I admit I try to be a "musical" drummer, but that's largely rubbish. I listen to the song, I play it. The end . . . . Posted January 04, 2015

We've been talking about the consumerization of IT ever since the very first PCs moved computer technology out of the office and into the family room. Coupled with technology-savvy young people entering the workforce, the trend to consumerization has boiled over with explosive growth in mobile computing. Technology and demographics aside, the consumerization trend forces us to remember that user experience drives adoption. Today's information consumers have high expectations about applications Posted January 04, 2015

Across many industries—from finance to life sciences to energy—the amount of content you deal with on a daily basis for each business process is growing. Not only that, but it's becoming harder to manage. Take a look at these eye-popping stats . . . . Posted January 04, 2015

Why is change often so tough? We become tied to what we know. We turn our actions into habit. We become comfortable with how things get accomplished. And, it is when this "how" broadly becomes comfortable, that we—as people, as leaders, as technologists, as workers—are at risk of becoming stagnant; our organizations at risk of becoming irrelevant. Especially now in the era that Gartner has aptly coined "Big Change," we have to be open to new ideas, new technologies, new ways of conducting business . . . . Posted January 04, 2015

What will life be like in 2025 when billions of smart devices are connected to the Web? Recent research by the Pew Internet Project looking at digital life in 2025 gives some pointers to what life might be like once all these smart devices come on-stream. The Pew report reflects that this is a market in the very earliest stages of its evolution, with little overall consensus and concerns being expressed around the social (privacy, exclusion) as well as technical implications (integration) of the "Internet of things" (IoT) . . . . Posted January 04, 2015

As self-service channels and automated, straight-through processing become more prevalent, service organizations are left with more complex, sometimes unique requests or issues to resolve. This has driven the rise in knowledge workers—employees with the experience and expertise to make judgment calls about how to best serve the customer. Unlike BPM and workflow applications, which lock employees into fixed or rigid processes, case management solutions can provide knowledge workers with the flexibility to choose or define alternative paths . . . . Posted January 04, 2015

Over the past two decades, organizations have strived to continuously improve their processes by providing workers with better, faster access to information—leading to a rise in enterprise software systems that do just that.

Historically, enterprise software solutions, including business process management (BPM) and enterprise content management (ECM), have focused on automating what are often described as "low-value" manual tasks like data entry, document sorting and filing, and other transactional activities . . . .
Posted January 04, 2015

Expanded analytics capabilities Posted December 30, 2014

Taps Integrify for global solution Posted December 30, 2014

Customize process applications Posted December 29, 2014

Deploys BPM solution to boost efficiency Posted December 15, 2014

Community Edition available for download Posted December 03, 2014

Capturing, processing and managing its student loan borrower correspondence Posted December 01, 2014

Deploys Integrify's enterprise request management solution Posted November 24, 2014

Visa deploys Kofax TotalAgility Posted November 10, 2014

Integrated suite of applications and specific public sector functionality Posted October 27, 2014

Mobile apps are becoming the de facto way of doing business. Both your customers and employees demand them, and you can be sure your competitors are moving to deploy mobile apps to streamline processes both within the organization and outside to engage both customers and partners. Supporting improved productivity; greater customer engagement; less cost and greater ease of doing business—mobile apps can give you a significant competitive advantage. . . . Posted October 24, 2014

We all know that traditionally the success of a business hinges on having happy customers and positive feedback. But the arrival of social media has changed the goal posts somewhat. Customers now have a say in the brands they like. They can influence a campaign by sending their thoughts around the globe at the click of a mouse. This has forced companies to look carefully at their customer service strategy to ensure they know what is being said about them 24/7 and that they can react quickly Posted September 29, 2014

Launches Juvo Care Performance Platform Posted September 08, 2014

Enhanced e-sig, fraud detection Posted September 02, 2014

Delivering functionality for handling service requests, permits and licensing, work orders and assets Posted August 25, 2014

Deploys Integrify for enterprise request management Posted August 18, 2014

The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker." —Peter F. Drucker, Management Challenges for the 21st Century. Posted August 06, 2014

Releases ProcessMaker 3.0 Posted July 22, 2014

BP3, Sixtree and Fluxicon join forces for Activiti Posted July 21, 2014

Alfresco, Generis and USDM partner Posted June 17, 2014

Eccentex and Genesys partner Posted June 11, 2014

Better content sharing and collaboration in the cloud Posted June 04, 2014

Integration between engineering teams and organizations in the supply chain Posted May 28, 2014

Pegasystems upgrades SFA platform Posted May 26, 2014

Meeting the needs of IT, communications, facilities and fleet departments Posted April 28, 2014

Any K2 task across any process Posted April 16, 2014
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