SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Business Intelligence

Buyers' Guide

By combining RPA with data from all sources including unstructured data, companies can achieve end-to-end process automation Posted March 20, 2019

Kofax RPA 10.4 enables enterprises to scale automation programs Posted March 20, 2019

Cogito 14.4 boosts AI capabilities Posted March 19, 2019

The partnership will contain the growing volume of data so it can be thoroughly analyzed Posted March 18, 2019

iManage Work 10 and iManage Cloud supports collaboration and agility Posted March 15, 2019

Perfecto Codeless will make it easier for employees of all skill levels (not just developers who have coding experience) to write and maintain automated tests wherever and whenever Posted March 13, 2019

The offering provides greater flexibility for migrations Posted March 13, 2019

With this Cleo partnership, businesses leveraging Sage Intacct can increase their operational and transactional power by easily integrating financial management processes into their overall business processes Posted March 13, 2019

Outlaw applied best practices from other industries, such as the tools developers use to collaborate on code, to develop a better tool for keeping contracts moving Posted March 12, 2019

The new offering will help transportation, logistics and retail industries Posted March 12, 2019

Toast Guest Feedback allows restaurant owners to collect and immediately act on reviews before negative ratings impact revenue Posted March 11, 2019

Each suite contains multiple purpose-built cloud solutions Posted March 11, 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both. Posted March 11, 2019

Enhanced data and analytics help customers manage their businesses with greater efficiency Posted March 08, 2019

CX Solution Pack will offer enhanced customer experience insights from every voice conversation Posted March 06, 2019

Score Drivers uses machine learning to automate finding correlations between open-ended text feedback and quantitative ratings Posted March 05, 2019

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage Posted March 05, 2019

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI Posted March 04, 2019

Intermedia Unite Envision helps partners to improve customer support Posted March 04, 2019

Provides flexible architecture to allow customers to choose between self-service and managed services models Posted March 04, 2019

The technology predicts how customers will interact with agents Posted March 01, 2019

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute Posted March 01, 2019

With the AllSight acquisition, Informatica accelerates its data hub strategy to enable its customers with the most robust, trustworthy single source of truth for their customer data Posted March 01, 2019

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI Posted February 28, 2019

This latest version gives users greater editing abilities Posted February 21, 2019

The acquisition will boost Bridgeline's place in the e-commerce market Posted February 15, 2019

Laserfiche will offer expanded analytics tools Posted February 15, 2019

The move allows users to process unstructured data for any computer environment Posted February 14, 2019

Along with this new library, Akeneo PIM Enterprise Edition 3.0 also introduces additional features aimed at increasing productivity and collaboration Posted February 14, 2019

Three departments in particular—customer service, human resources, and sales—are sitting on a goldmine of data. Now, it's time to show those departments the potential they've yet to harness, and to do so, they need to ask some questions. Posted February 13, 2019

New innovations in Adobe Experience Manager make processes easier for marketers and IT professionals Posted February 13, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

The deal will enable Import.io to bolster its web data integration Posted February 12, 2019

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform Posted February 12, 2019

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Catalina is embarking on comprehensive digital transformation to enable retailers and brands to seamlessly connect with consumers regardless of their location Posted February 11, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

The partnership strives to improve document quality Posted February 05, 2019

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

Successful knowledge management (KM) programs focus on measuring, tracking, and optimizing the delivery of value. But how do you link your KM capabilities and activities to specific business outcomes? KM-savvy organizations define a framework for understanding KM value, review KM system and business analytics, and use a shared intelligence model to provide actionable insights for driving KM effectiveness. Let's take a closer look. Posted February 05, 2019

"For each category, KM system activities can be matched with analytics that relate to actual outcomes. Metrics for customer service could include the number of searches or views of content that happened before the correct information was located. Quality of work can be judged via feedback and ratings." Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates Posted February 01, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

The funding will enhance Cinnamon's AI-powered cognitive document reader Posted January 30, 2019

The platform is designed to enable the rapid deployment of end to end digital customer journeys via next generation onboarding Posted January 28, 2019

Will enable customers to manage supply chains, networks, employees, and core processes better Posted January 28, 2019

The upgrades introduce data masking; better metadata tagging, indexing, and management; and more Posted January 25, 2019

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication Posted January 24, 2019
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