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Big Data

Software improves how internal experts are identified and engaged using multiple internal systems Posted April 08, 2016

Magnitude ONE offers a more accurate and consistent way to gain insights from customer data Posted April 08, 2016

Experts form consortium to drive and promote innovations in cognitive computing, artificial intelligence (AI), and machine intelligence Posted April 06, 2016

Kofax TotalAgility 7.3 offers improved customer engagement, increases competitiveness, and streamlines operations Posted April 05, 2016

Impelsys and Ontotext are collaborating to bring end-to-end solutions that will allow smart content authoring, discovery, repurposing, and monetization Posted April 04, 2016

Single Customer View software links customer knowledge across systems of records, interactions, and big data Posted March 31, 2016

Posted March 31, 2016

Tableau 9.3 promotes sharing and collaboration Posted March 25, 2016

Datawatch and IBM's collaboration will benefit each other's platforms by providing users with powerful self-service capabilities Posted March 21, 2016

FinalCode 5 provides users with new file sharing and security options Posted March 18, 2016

As knowledge management evolves, so does our list of 100 Companies That Matter in KM. Posted March 01, 2016

"Encrypting sensitive personal information might add a bit of complexity, but recovering from breaches is very expensive." Posted March 01, 2016

"If everyone is thinking they are going to get x, y and z but you only deliver on x, they ask why. So you have to communicate clearly on the expectations." Posted March 01, 2016

Upgrades in SDL WorldServer and SDL TMS include a new user experience to promote greater productivity Posted February 29, 2016

The world is generating more than 2.5 billion gigabytes of data every day, with 80% of that data considered "unstructured" content such as customer interactions. The obvious challenge for organizations is extracting valuable insights from all of this data. Companies that strive to provide an exceptional customer experience should take proactive measures to understand overall satisfaction throughout the customer journey, and then quickly take action to improve this experience based on the data… Posted February 26, 2016

Particularly in highly regulated industries such as Financial Services and Healthcare, there is strong demand for real-time analytics over both structured and unstructured data. For clarity purposes, we will use "structured data" to mean the text data that can be parsed into identifiable components, such as relational records, business objects, XML data structures, and the like. For "unstructured data" we mean any binary object such as an image. Raw text without clear organization is, interestingly enough, somewhere in between the two, as we will see later… Posted February 26, 2016

What, above anything else, has been the greatest deterrent, the most obstinate obstacle to the practice of knowledge management ? It's been figuring out ways to sift through all the repositories, all the data streams, all the documents, and all the communications out there in order to identify and deliver the nuggets of information meaningful to the decision-maker at the moment he or she needs it… Posted February 26, 2016

The partnership will boost information management, collaboration, and access to care while providing patient records and data in the healthcare sector Posted February 24, 2016

Acquisition of Contact Solutions adds real-time, contextual self-service software Posted February 22, 2016

A2iA Mobility 4.0 will allow users to tap into various data types on the fly—whether on or offline. Posted February 22, 2016

Version 4 of the social intranet supports document collaboration, giving enterprise teams the tools they need in one platform. Posted February 19, 2016

Migrating from one enterprise collaboration system to a new version or even new system can be overwhelming. Unfortunately due the immensity of this project type, organizations tend to take a bulldozer approach to moving their content. Posted February 19, 2016

TARGIT Data Discovery gives users the ability to leverage more data for analytics Posted February 17, 2016

Trillium Refine helps users gain insights into customer behavior, market opportunities, and risk exposure Posted February 16, 2016

New solution leverages coding for big data, semantic analysis of text, and visualization techniques Posted February 16, 2016

ROOT boosts productivity by providing Office 365 users the tools they need to perform daily tasks Posted February 12, 2016

New PerkinElmer solution targets big data challenges for scientists and researchers Posted February 11, 2016

Data is already surfacing that indicates, for example, that more than 800 front-line employees accessed the intranet over a one-month period, with a total of 8,500 individual visits. Posted February 08, 2016

iManage Cloud delivers enhanced governance and disaster recovery Posted February 08, 2016

Video and transcript from a keynote speech by Susan Feldman on cognitive computing at KMWorld 2015. How cognitive computing can help spark innovation. Posted February 05, 2016

Video and transcript from from the keynote at KMWorld 2015. Susan E. Feldman (CEO, Synthexis Cognitive Computing Consortium), a long-time technology analyst, discusses a new innovative approach to knowledge management that addresses the complex problems enterprises face today. Posted February 05, 2016

TopBraid Suite introduces new ways to track data governance metrics Posted January 29, 2016

The combination of capabilities will become the foundation of new healthcare solutions Posted January 28, 2016

Magneto Commerce Order Management enables retailers to deliver orders faster and easier than before Posted January 27, 2016

RapidMiner enables Tableau users with limited data science skills to generate their own predictive results Posted January 26, 2016

The newest version of ER/Studio allows IT and business stakeholders to gain increased visibility into corporate data assets Posted January 26, 2016

Espresso's upgrades will bring the PC experience to users on the go Posted January 13, 2016

A $50 million investment in Series D funding will help propel Sisense's growth and innovation in big data analytics for business decision makers Posted January 11, 2016

MicroStrategy 10.2 makes it easier to build apps and dashboards, offers faster deployment and improves governance Posted January 08, 2016

Knowledge360 will provide enterprises with smarter and faster decision making to gather, organize, and analyze information Posted January 06, 2016

"The biggest shift since 2013 is that the hype has subsided." Posted December 30, 2015

Laurent Simoneau, Coveo president and CTO, shares his predictions for enterprise search in 2016. Posted December 21, 2015

Partnerships with Informatica and Tableau enable analysis of unstructured data Posted December 15, 2015

New platform updates will deliver greater compatibility between Qlik's products. Posted December 14, 2015

Acquisition of Clearleap supports IBM's initiative to make video a strategic source of enterprise data Posted December 09, 2015

Video commentary from an interview with Sue Feldman, Founder & CEO, Synthexis, at the KMWorld 2015 conference on knowledge, content, and document management. Posted November 18, 2015

Clarabridge delivers faster value from customer feedback data Posted November 12, 2015

Quicker access for researchers and improved citations for authors Posted November 11, 2015
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