Stephen E. Arnold
Managing Director - ArnoldIT.COM
Stephen E. Arnold is a consultant providing strategic information services. You can find examples of his copyright free information at gourmetdeville.com, and textradar.com.
Articles by Stephen E. Arnold
"Semantic technology can improve indexing, identify entities and output tags, which can be analyzed by sophisticated numerical recipes..."
Posted May 28, 2013
"The blurring of CRM with knowledge management has begun in earnest..."
Posted April 22, 2013
"In my opinion, the reason why social search is a huge deal for both Facebook and Google is that the service allows precision-targeted advertising that is increasingly successful in achieving higher levels of revenue..."
Posted March 12, 2013
..."Can companies that are based on traditional information retrieval foundations compete against specialist firms with purpose-built big data systems? Can a traditional search vendor play in the trend-setting big data world?..."
Posted March 01, 2013
Can an established organization like a government health service agency, a trucking company or a textbook publisher adapt to the jazzy, social, brave new world of big data?...
Posted January 23, 2013
"Figuring out what is in big data collections places a significant burden on traditional search, content management and database management systems..."
Posted October 24, 2012
Franz Kogl, managing director of sales and marketing for IntraFind, explains that their system allows a user to personalize his or her information experience.
Posted September 17, 2012
Posted September 01, 2012
Digital information is doubling every few months. A gigabyte of data is nothing compared to a petabyte. Analytics is the key to unlocking the value of "huge flows of structured and unstructured information."...
Posted July 05, 2012
Enterprise search is a touchy-feely service. If you have interviewed potential users of an enterprise information system, you probably have heard, "I prefer a system that works just like Google" or, "I want the system to provide just the information I need." Those types of statements make clear that search is a subjective concept. When search engine expert Steve Arnold expressed his concern with traditional surveys, a colleague suggested that he check in with Dr. Linda McIsaac, whose work involves a next-generation method of determining employee preferences. He asked McIsaac if she would update him on her methods for obtaining statistically valid data about an individual's or a group's preferences. Her company is Xyte, which uses her method described as "human behavior technology." Her work makes it possible to predict employee behavior and translate it into tangible business results. The Xyte approach, according to the company's Web site, is grounded in neuroscience and psychology. In this article, Arnold provides a review.
Posted April 29, 2012
Bitext develops software that enables machines to understand the language people use every day. Bitext now offers support for English, Spanish, French, Italian, Portuguese, Brazilian, German and Dutch. In development are languages such as Arabic, traditional Chinese, simplified Chinese and Japanese...
Posted March 31, 2012
As the information tsunami rages, is SharePoint a solution to information management woes or a contributing factor to the challenges we face in managing information? KMWorld columnist Stephen Arnold talks you through it.
Posted March 01, 2012
Janus is a reminder of the technical, management and business challenges digital information presents today...
Posted January 01, 2012
My view is that a content management system exposes problems that were previously invisible...
Posted October 29, 2011
Posted September 29, 2011
What is evident to me is that SharePoint and governance are the digital equivalent of peanut butter and jelly or any other pair welded into one's consciousness...
Posted September 01, 2011
Steve Arnold gets all sentimental in this analysis of cutting edge search technology.
Posted July 05, 2011
Semiotics focuses on signs and symbols as indicators of meaning. In this article, Steve Arnold reviews systems that search for meaning in enterprise content.
Posted May 28, 2011
...the buzzword of the summer is Hadoop. Bloggers and poobahs have done loop-the-loops around Hadoop...
Posted October 29, 2010
Posted September 29, 2010
Posted September 01, 2010
At a recent business lunch, one executive asked the question, "What do $50-per-user Google Apps for the Enterprise mean?" One of the wits dining with me answered, "A Microsoft migraine."...
Posted May 28, 2010
"Meh" has become a way to signal indifference. In one syllable, a person in step with current lingo can say "meh," meaning "so what" or "who really cares." Feigned indifference can be maddening. Ask a Microsoft executive about Google and you get an earful. Ask Google about Microsoft and you may elicit a meh...
Posted April 01, 2010
In the last half of 2009, Google operated like a medieval wool mill. The basic technology works, and the mill operators have been focusing on increasing production. But Google is a 21st century company. What few of its competitors and customers have realized is that Google is now in production mode...
Posted March 01, 2010
Old joke: If you can speak three languages, you are trilingual. If you speak two languages, you are bilingual. If you speak one language, you are an American...
Posted February 01, 2010
Google's enterprise services received what Italians call chiaroscuro. The idea is that light falls across a canvas and reveals details that might otherwise be difficult to perceive. The PR blitz for Chrome as a new Google operating system is interesting, but it may not make it easy to see two broader enterprise initiatives revealed in July 2009. The penetrating light came from two different continents and concerned two quite different Google services...
Posted October 28, 2009
Google, the giant in Web search, introduced a service that allows friends to "see" one another's location on their respective mobile devices. The service, a component of Google's social networking services, has different facets. The Latitude feature plots friends on a Google Map. The Connect feature makes it easy to join a community. Those new offerings keep Google in step with similar offerings from online vendors designed for the young and those young at heart. Google and Salesforce.com have taken an important step...
Posted July 03, 2009
Science fiction buffs know about the "tractor beam." A starship floats without power. A space tug locks onto the crippled star cruiser with a magnetic beam. The space tug reels in the crippled starship the way a fisherman lands a rainbow trout.Google's enterprise tractor beam is its App Engine. The fish are enterprise customers. Unlike the science fiction tractor beam, the Google beam is quite real and starting to reel in the enterprise catch...
Posted June 01, 2009
...The most interesting development for me in the last month or two is Google's Voice service. In March, Google made available a service that offers users a single telephone number and a bevy of features. Google's interest in telecommunications, mobile devices and on-the-go search reaches back to the company's earliest days. Few know that Google co-founder Sergey Brin is the inventor of one of Google's patents filed in February 2001, "Voice Interface for a Search Engine," US7027987...
Posted May 01, 2009
Google's spring campaign probes the Microsoft enterprise stronghold in a direct way...It's using search, applications, maps and a SWAT team of resellers...
Posted April 01, 2009
Cuculi wait until another bird is preoccupied, then, with the coast clear, they will lay an egg in the other bird's nest...
Posted March 01, 2009
Maps have gone from stone to paper, and now from paper to pixels. The Internet has revolutionized the concept of a map—they're cheap (if not free) and easy to find online, and they are customizable. So not surprisingly, online maps and mapping services are among the most popular applications online. You can find a wide range of features and functions from Google, Microsoft and Yahoo...
Posted September 29, 2008
Google has been and remains a secretive company. Part of the firm's reluctance to engage in orgies of public relations is common sense. Mountain View, Calif., is open but also closed.
Posted August 31, 2008
Microsoft's Steve Ballmer suggested that Google was a one-trick pony. Google won its crown with online advertising. Since the day when Google's founders made the decision to enter the online advertising business, Google changed from a quirky search engine to a revenue powerhouse.
Posted May 30, 2008
Google's engineers devised a system and method to operate a "smart" shuttle service for its employees.
Posted May 01, 2008
Google is taking an important step forward in Web-based content acquisition and distribution. In addition, the Google technology is well suited to some organizations' need for robust, hosted content management and distribution systems.
Posted February 05, 2008
Many IT professionals and Webmasters expect search to be baked into their existing applications. What’s delivered is a search soufflé that disappoints.
Posted April 26, 2006
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