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Biographical Information
Kim Ann Zimmerman
609-448-7509
Kim Ann Zimmermann is a freelance writer specializing in technology and other business topics.
Articles By Kim Ann Zimmerman
Striving for e-commerce synergy
IT executives, charged with increasing online sales while keeping head counts low, are seeking solutions that will integrate with their overall knowledge management systems.
Posted 23 Aug 2006
/ September 2006, Trend-Setting Products 2006, [Vol 15, Issue 8] Issue
Uncovering buried treasure
Posted 01 Jan 2004
/ January 2004 [Volume 13, Issue 1] Issue
Blogging the competition—Weblogs take center stage in CI
Blogging—the free-form sharing of information on the Web in a diary-like format—has gained popularity as a way for individuals to post information about their personal triumphs and struggles. But that same technique is now being used for salespeople, marketers and others in an organization to quickly and easily share competitive intelligence (CI).
Posted 01 Nov 2003
/ Nov/Dec 2003 [Volume 12, Issue 10] Issue
Learning from success ... and failure: Pharmaceuticals make the most of knowledge management
Posted 01 Oct 2003
/ October 2003 [Volume 12, Issue 9] Issue
Help desks count on KM for up-to-date information and timely delivery
Help desks and call centers are the hub of any organization—the link to customers. One bad experience and the customer goes elsewhere. That is clearly cause for concern in the mobile telecommunications industry, for example, where there is a push toward phone number portability. Slated to go into effect in November, customers who are unhappy with the technical support they are getting from their wireless provider will be able to take their business—and their phone number—to another service provider.
Posted 01 Oct 2003
/ October 2003 [Volume 12, Issue 9] Issue
Smooth soaring — Servicing planes fuels KM demand
Posted 01 Sep 2003
/ September 2003, Trend-Setting Products 2003, [Volume 12, Issue 8] Issue
Portals: not just a one-way street
Posted 01 Sep 2003
/ September 2003, Trend-Setting Products 2003, [Volume 12, Issue 8] Issue
KM practitioners move ideas forward: Transforming the old into the new through the research and development process
Posted 01 Jul 2003
/ July/August 2003 [Volume 12, Issue 7] Issue
Don't fall behind the eight ball: Keeping the documents straight with KM
Posted 01 Jul 2003
/ July/August 2003 [Volume 12, Issue 7] Issue
KM shepherds drug development
Posted 01 Jan 2002
/ January 2002 [Volume 11, Issue 1] Issue
Fortifying corporate capital:IP management moves beyond patents
Posted 01 Jan 2002
/ January 2002 [Volume 11, Issue 1] Issue
KM helps publishers meet deadlines, satisfy readers
Posted 01 Nov 2001
/ Nov/Dec 2001 [Volume 10, Issue 10] Issue
Netting knowledge via the corporate intranet
Posted 01 Sep 2001
/ September 2001 [Volume 10, Issue 8] Issue
Designing and managing the database
Posted 01 Nov 2001
/ Nov/Dec 2001 [Volume 10, Issue 10] Issue
HR managers harvest bounty from Web-enabled tools
Posted 01 Apr 2002
/ April 2002 [Volume 11, Issue 4] Issue
A portrait of success:Collaborative tools ease communication, build knowledge
Posted 01 Apr 2002
/ April 2002 [Volume 11, Issue 4] Issue
dot com, KM’s inroads on e-commerce
Posted 01 Mar 2002
/ March 2002 [Volume 11, Issue 3] Issue
Manufacturing makes most of knowledge sharing
Posted 01 Feb 2002
/ February 2002 (100 Companies) [Volume 11, Issue 2] Issue
Portals offer personalized windows to corporate knowledge
Posted 01 Feb 2002
/ February 2002 (100 Companies) [Volume 11, Issue 2] Issue
A closer look at KM’s role in collaboration
Posted 01 Mar 2001
/ March 2001 [Volume 10, Issue 3] Issue
Timely service, wireless access expedite success in the insurance industry
Posted 01 Apr 2001
/ April 2001 [Volume 10, Issue 4] Issue
Agencies queue up for KM
Posted 01 Feb 2001
/ February 2001 [Volume 10, Issue 2] Issue
Rich KM and Web resources bolster human resources
Posted 01 Dec 2000
/ Nov/Dec 2000 [Volume 9, Issue 9] Issue
KM & Web help power global collaboration
Posted 01 Jan 2001
/ January 2001 [Volume 10, Issue 1] Issue
Pharmaceutical firms discover the collaborative power of Web portals
Posted 23 Jul 2001
/ July/Aug 2001 [Volume 10, Issue 7] Issue
Telcos call on KM to boost customer service
Posted 01 Sep 2001
/ September 2001 [Volume 10, Issue 8] Issue
Using KM to safeguard your intellectual property
Posted 01 Jun 2001
/ June 2001 [Volume 10, Issue 6] Issue
Healthcare providers keep watchful eye on KM advances
Posted 01 May 2001
/ May 2001 [Volume 10, Issue 5] Issue
KM streamlines the manufacturing process
Posted 01 Jun 2001
/ June 2001 [Volume 10, Issue 6] Issue
Legal eagles take KM to the Net
Posted 01 Feb 2003
/ February 2003 [Volume 12, Issue 2] Issue
Integration is key to making the most of KM
Posted 01 Feb 2003
/ February 2003 [Volume 12, Issue 2] Issue
KM on the go—Sales force automation tools drive business
Posted 01 Jan 2003
/ January 2003 [Volume 12, Issue 1] Issue
Getting data in the hands of knowledge workers
Posted 01 Nov 2002
/ Nov/Dec 2002 [Volume 11, Issue 10] Issue
In search of experts: Pharmaceuticals enters next phase of KM
Posted 01 Jan 2003
/ January 2003 [Volume 12, Issue 1] Issue
Happy together: Knowledge management and collaboration work hand-in-hand to satisfy the thirst for information.
Posted 01 May 2003
/ May 2003 [Volume 12, Issue 5] Issue
Coming full circle: Gathering knowledge throughout the supply chain improves decision-making
Posted 01 Jun 2003
/ June 2003 [Volume 12, Issue 6] Issue
Insurance companies take knowledge online
Posted 01 May 2003
/ May 2003 [Volume 12, Issue 5] Issue
Knowledge on the run: Sales reps, suppliers and customers need mobile access to KM
Posted 01 Mar 2003
/ March 2003 (100 Companies) [Volume 12, Issue 3] Issue
Can you measure return on knowledge?
Posted 01 Apr 2003
/ April 2003 [Volume 12, Issue 4] Issue
Protecting the future through good relationships: Portals help insurers and their customers
Posted 01 Jun 2002
/ June 2002 [Volume 11, Issue 6] Issue
Managing Web ContentManaging Web content
Posted 01 Jul 2002
/ July/Aug 2002 [Volume 11, Issue 7] Issue
KM goes to school
Posted 01 Jun 2002
/ June 2002 [Volume 11, Issue 6] Issue
The democratization of business intelligence
Posted 01 May 2002
/ May 2002 [Volume 11, Issue 5] Issue
Gazing into the crystal ball:Search technology gets smarter and more personal
Posted 01 May 2002
/ May 2002 [Volume 11, Issue 5] Issue
Telcos ring up customer service with KM
Posted 01 Nov 2002
/ Nov/Dec 2002 [Volume 11, Issue 10] Issue
Call centers rely on rapid response
Posted 01 Nov 2002
/ Nov/Dec 2002 [Volume 11, Issue 10] Issue
Document management targets the enterprise and beyond
Posted 01 Sep 2002
/ September 2002 [Volume 11, Issue 8] Issue
KM helps ease home mortgage marathon
Posted 01 Jul 2002
/ July/Aug 2002 [Volume 11, Issue 7] Issue
Linking partners in the supply chain— KM helps manage the process
Posted 01 Sep 2002
/ September 2002 [Volume 11, Issue 8] Issue
ITIResearch.com - A collection of market research and reports for executive management and business & IT professionals
Find the vendor solution for your project needs with the KMWorld Buyers Guide.
kCura White Paper Article: All-in-one or best-in-breed?
Symantec White Paper Article: Gaining the Advantage in Litigation
FastLine Technologies, Inc. & Content Analyst Co. White Paper Article: What is Concept-Based Analytics and Why Should I Care ?
Metalogix White Paper Article: Push Button E-Discovery for Mid-Tier Organizations
Accusoft Pegasus White Paper Article: Five Keys to Selecting an E-Discovery Viewer
Sherpa Software White Paper Article: E-Discovery Technology Challenges and Solutions
BIA White Paper Article: E-Discovery for Enterprise Decision Makers
EMC White Paper Article: Roadblock Ahead !
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