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Lucidworks announces Fusion 4.2 with features for digital commerce organizations


Lucidworks, a provider of AI-powered search applications, has announced the release of Lucidworks Fusion 4.2, the latest version of its development platform that incorporates machine learning and AI technologies into search applications. According to the vendor, the release enables product owners and domain experts to easily deploy AI-powered solutions to build a more powerful digital experience for users and increase revenue.

Fusion 4.2 is intended to simplify the processes of importing masses of incoming data from users, understanding that information, and then tuning search relevance in real-time to create the best search experience for customers. The new predictive merchandising feature allows brands to intelligently merchandise their product catalog using AI to augment their own knowledge.

The 4.2 release also includes a business rules manager interface that enables the addition and modification of rules and triggers specific actions as certain search queries come in. A list of frequently used rules is provided, and is also customizable so customers can create new rules. There are also relevance query rewriting algorithms that rewrite queries that would return zero results so users don’t hit a dead end in their shopping experience. This feature can also automatically tune results based on how many clicks it received, moving better performing products to the top of results returned to the user.  Fusion 4.2 also introduces NLP capabilities leveraging the popular open source John Snow NLP library as well as deep learning capabilities integrating Google’s popular TensorFlow library.

“Our customers are looking for ways to make life easier for their customers and employees, and the digital experience of search, finding what you need, is at the heart of it,” said Lucidworks CEO Will Hayes. “With Fusion, customers don’t need to be AI or machine learning experts to get insights from their data. The newest release of Fusion provides even more flexibility, intelligence, and features to help digital commerce organizations deliver a highly personalized experience for customers, and empower employers to provide a digital workplace experience that keeps employees engaged and productive.”

For more information about Lucidworks Fusion, go to http://lucidworks.com.


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