i2 tackles the value chain

With a goal of fully exploiting the value chain, i2 has released software packages that address key business processes, including supplier relationship management (SRM), customer relationship management (CRM) and supply chain management (SCM).

The company explains the collaborative suites are supported by the i2 TradeMatrix Platform, which integrates the solutions and provides transaction automation. Further, they leverage i2 content, which enables the discovery and comparison of products from thousands of suppliers, along with catalog publishing and management.

i2 reports its solution footprint includes three decision support solution suites:

• The SRM module streamlines interactions with suppliers enabling strategic sourcing and design. It includes design, sourcing and procurement capabilities that enable companies and their suppliers to collaboratively create and launch higher-quality, more cost-effective products.

• The SCM suite provides visibility throughout the supply chain for optimized planning, resulting in reduced inventory across the supply chain and more timely delivery of products.

• The CRM component allows a company to present a single face to customers through every touch point in the organization by taking full advantage of marketing, sales, fulfillment and service business processes across the demand chain.

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