Are you receiving the most up-to-date KM news? Subscribe to one or more of our newsletters to make sure you are!

Web self-service from Moxie

   Bookmark and Share

Moxie Software has launched a new edition of Knowledge Spaces. As a component of the Spaces by Moxie suite, Knowledge Spaces now features a widgetized, Web self-service application designed to deliver personalized online customer experiences.

Moxie highlights the following new features in Knowledge Spaces:

  • a customer experience portal that offers HTML widgets for the search experience, hot topics, top FAQs and latest articles, as well as escalation to assisted service;
  • improved search capabilities, including enhancements to faceting, numeric processing and term boosting; and
  • simple customization and integration through a RESTful API.

Search KMWorld