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Taking content management to the next level


As digital information continues to grow at break neck speed, a new generation of content services are revolutionizing how businesses approach ECM.

Today's organizations are teeming with diverse types of content and different types of users, use cases, and requirements.

Through automation, machine learning and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

This revolution is not only about new technologies, but new ways of thinking about information management. The traditional approach to EMC is no longer enough.

KMWorld recently held a webinar with Paul Hampton, senior director of product marketing, Alfresco, to discuss how to take content management to the next level.

More than 80% of business information is locked in unstructured content, Hampton explained. Even in the age of “digital transformation” much of this originates from analog formats where structure can vary greatly.

Alfresco Intelligent systems can integrate with AWS AI services. AWS AI services can provide the following features:

  • Extract insights about the content of documents
  • Extract textual context and analysis from images/videos
  • Extract text and data from scanned documents

Alfreso paired with AWS also offers business intelligence capabilities including intelligent automation and content insight.

Use cases that will benefit from this solution include:

  • Loan applications
  • Claims and case processing
  • Application processing
  • Discovery and litigation
  • Media management
  • Onboarding
  • Medical and personnel records
  • Government records and archives

AI and machine learning can monitor and analyze huge amounts of data, freeing up knowledge workers to focus on value added tasks, Hampton said.

An archived on-demand replay of this webinar is available here.


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