Solving the parts puzzle

Enigma has debuted InService EPC, what is said to be an affordable, bundled advanced electronic parts catalog that adds value to the Enigma 3C Platform.

InService EPC is designed to ensure that dealers and technicians are using the most up-to-date parts information, Enigma says, allowing service organizations to increase equipment uptime, reduce service costs and improve spare parts sales. The InService EPC is the first Enigma product to be sold with both traditional and subscription-based pricing models.

The company explains that InService EPC is a browser-based set of integrated applications for creating, distributing and dynamically updating the spare parts information needed by parts managers and mechanics. The graphical user interface of the InService EPC provides a synchronized view of assembly drawings with the associated parts lists, including all pricing information. InService EPC is easy to use, claims Enigma, driving efficiency into the parts identification process with substantial benefits over existing paper-based and legacy solutions.

Further, the company says, InService EPC easily integrates with back-office systems so that service quotes can be provided on the fly and parts can be ordered with the click of a mouse from the shop floor. The resulting electronic catalogs are delivered via the Web or CD/DVD, providing accurate parts information to customer service departments, maintenance shops and field service environments.

Enigma reports that InService EPC can be up and running in less than four months.