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SolarWinds adds password management and privileged client knowledge management


SolarWinds, a provider of IT management software, has launched the SolarWinds Passportal suite—a unified set of password management and privileged client knowledge management tools, adding to its IT security product portfolio.

The new suite joins the SolarWinds product family through the acquisition of Passportal, a company that delivers MSP-focused password management and privileged client knowledge management tools that integrate with IT software products.

“For most MSPs, password management is complex and time-consuming as they scale their service business, but they need it to increase operational efficiency and reduce risk,” stated John Pagliuca, executive vice president, general manager, MSP, SolarWinds. “The SolarWinds Passportal suite specifically addresses this need as it was designed from the ground up for MSPs.  With a purpose-built open framework, this newest MSP security product easily integrates with the tools our customers are already using (even those which they may be unintentionally locked into using) to help them run their environments in the ways they want and need. The ability to quickly add on specialized tools like password management and privileged information management is especially critical for the MSP whose customer, the SMB, has become the new cybercrime target du jour.”

SolarWinds Passportal suite of products provides MSPs with password management and privileged client knowledge management tools in a singular console. Products are delivered both self-serve and via a password management as a service (PMaaS) model, that allows an IT service provider to deliver a rebranded service offering to alleviate the password pains and struggles their clients endure.  

Specific capabilities include secure password and documentation management for rapid access to the privileged information needed for effective support, and self-service password reset to deliver a more secure and automated experience. The GDPR-compliant, SOC 2 Type 1 certified products are designed to easily integrate with third-party solutions that MSPs already use.

For more information, go to www.solarwinds.com.


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