Sentiment and text analytics: Clarabridge’s Link
Clarabridge has unveiled Link, which is designed for technology and services providers to incorporate text analytics and sentiment analysis as a piece of their overall solution.
The company highlights Link’s following capabilities:
- integration for any technology or service provider of Clarabridge’s text analytics and sentiment analysis technology with any other system and application;
- Link’s text analytics capabilities, companies can gain a competitive advantage as an overall component of an existing platform or service;
- flexible deployment options and simple pricing; and
- programs designed to ensure partner success through the Clarabridge Partner Enablement Program.
Clarabridge Link’s features include:
- real-time full natural language processing (NLP) output to interpret and understand unstructured data,
- real-time sentiment to accurately detect attitudes and emotions,
- real-time categorization to identify key topics and phrases in text,
- dedicated customer support to help ensure success,
- more than 15 categorization templates to get users up and running quickly, and
- ability to create five custom categories specific to the user’s target market(s).