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Sentiment and text analytics: Clarabridge’s Link



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Clarabridge has unveiled Link, which is designed for technology and services providers to incorporate text analytics and sentiment analysis as a piece of their overall solution.

The company highlights Link’s following capabilities:

  • integration for any technology or service provider of Clarabridge’s text analytics and sentiment analysis technology with any other system and application;
  • Link’s text analytics capabilities, companies can gain a competitive advantage as an overall component of an existing platform or service;
  • flexible deployment options and simple pricing; and
  • programs designed to ensure partner success through the Clarabridge Partner Enablement Program.

Clarabridge Link’s features include:

  • real-time full natural language processing (NLP) output to interpret and understand unstructured data,
  • real-time sentiment to accurately detect attitudes and emotions,
  • real-time categorization to identify key topics and phrases in text,
  • dedicated customer support to help ensure success,
  • more than 15 categorization templates to get users up and running quickly, and
  • ability to create five custom categories specific to the user’s target market(s).


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