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Picking up the pieces


ServiceWare, which offers Web-based KM software for customer service and support, has acquired certain assets of the portal company InfoImage.

ServiceWare says InfoImage’s flagship product, Decision Portal, provides companies with an enterprise portal framework that consolidates key information from disparate data sources and provides collaboration tools in one unified view.

In the transaction, ServiceWare reports, all existing technology assets and certain customer contracts of privately held InfoImage, which previously filed for bankruptcy protection, will immediately be transferred to ServiceWare, which will pay a contingent consideration not to exceed $1.5 million to be predominantly based on future sales of InfoImage products and services.


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