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PTC acquires Enigma for service lifecycle management


PTC has acquired Enigma, a developer of software that aggregates and delivers technical content in aftermarket service environments. PTC says the move enhances its existing portfolio of service lifecycle management (SLM) solutions.

The Enigma products aggregate a wide variety of service content available in many formats and then repurpose and present that information for technicians or users requiring technical and parts information to operate, maintain and service complex products. Those capabilities will enrich PTC solutions for technical authoring, illustrating, publishing and delivering product-centric information. Leveraging Enigma’s technology within PTC’s existing Technical Information and Service Parts Information solutions will enable service-oriented organizations to make available a broad array of technical content, PTC reports.


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