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OpenText takes BPM a step forward



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OpenText has launched Process Suite, which the company says has been developed to simplify complicated business and case automation processes around enterprise content management, customer engagement, information exchange, information discovery and the like. Process Suite blends OpenText's Cordys platform with packaged applications and add-on products.

The company explains Process Suite optimizes operational processes and provides more flexibility through packaged applications, pre-built delivery solution components, and tools that cut the time spent designing and deploying solutions.

OpenText reports the Process Suite platform includes:

  • OpenText Cordys 10.5—combines process and case management in one system to help automate everything from the simplest to the most complex processes,
  • BPM Everywhere—allows knowledge workers to easily communicate and collaborate through a social user interface and on any device they choose,
  • Process Component Library—assembles applications from a library of case management and service delivery components to shorten time to value,
  • AppWorks Gateway—integrates the full set of OpenText EIM products using developer resources and RESTful APIs, and
  • Broad deployment capabilities—Process Suite can be used on-premise, as a SaaS solution, as a PaaS solution and also using a hybrid deployment strategy.

    The company says the following add-on OpenText products also help organizations better meet the specific needs of their users:

    • Process Intelligence—analytics and data visualization to better understand the performance of processes,
    • ProVision—a business architecture analysis and modeling system, and
    • Capture Center—a document and character recognition program that turns paper documents into machine-readable information.
    Process Suite is part of OpenText's Project Red Oxygen, a program designed to enable organizations to discover and manage information to encourage growth and innovation across the enterprise and increase time to competitive advantage.

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