Nissan USA selects NexGen for document management solutions

Nissan Motor Corporation U.S.A (Torrance, CA) has selected NexGen SI

(Irvine, CA) to provide document management solutions for its technical services department. The PC-based Automotive Service Information Support Terminal (ASIST) has been installed at Nissan's 1,100 nationwide dealerships, which receive bi-monthly updates via CD-ROM. "The simplicity of the system enables technicians to decrease research time for diagnostics by as much as 10 to 30 minutes," said Al Kunishige, Nissan's product service support manager. Since the initial installation of the system, he said, "service technicians are able to diagnose and repair cars faster, which ultimately results in an increase in dealer profits."