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M-Files releases Global Intelligent Information Management Benchmark Report


New research released from information management company M-Files finds that 81% of employees worldwide need access to corporate documents and information on their mobile devices, yet 43% of the workers don't have the required access.

The M-Files 2019 Global Intelligent Information Management Benchmark Report, which surveyed 1,500 office workers across multiple geographic regions, reveals insights into document management challenges that affect the increasingly mobile workforce.

Only 39% of U.S. respondents report that it is quick and easy to find company information using a mobile device. Moreover, as many as 54% of global workers say they are unable to use their mobile device to easily share or collaborate on documents.

“The digital workplace demands anytime, anywhere access to documents from any device, yet new research confirms the document management needs of today's growing mobile workforce are unmet,” said Greg Milliken, senior vice president of marketing at M-Files. “Without efficient, remote access to information, employees may resort to Shadow IT - accessing technology outside of and without the knowledge of a company's IT department - which increases security risks such as data breaches."

Of respondents who need the ability to share, collaborate or edit documents via mobile device, only half say they are able to do so. Even fewer respondents are able to approve documents (37%) or sign documents (26%) remotely. And of those users not able to sign documents on the move, 39% report that this would be their top capability.

Despite their reliance on mobile access, respondents name on average four different systems and repositories where they store business documents and information, including: email (69%), shared drives/network folders (55%), local disks (54%), paper (47%), cloud-hosted storage, such as Google Drive and Microsoft OneDrive (44%), external hard drives (40%), file-sharing services (34%), Microsoft SharePoint (31%), and DMS/ECM systems (24%). Many of these platforms don't provide mobile access, while others require additional specialized applications.

For more information about M-Files, go to www.m-files.com.


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