Kamoon launches portal product

Kamoon has announced Connect for Portals and a strategic partnership with PeopleLink. Kamoon describes Connect as a structured application for converting an ad hoc "how to find an expert" process into a manageable and measurable operation. PeopleLink adds an online community component to the offering by providing a forum through which users and experts can interact.

Kamoon Connect for Portals is driven by a proprietary “enterprise expertise management” engine to locate the right expert, enabling the question-and-answer interaction process, capturing the questions, answers and behavior, while enhancing the Q&A process for future needs. Kamoon reports the features include:

• inquiry and expert profiling,

• business-rule-driven inquiry management,

• advanced linguistic analysis of question text streamlines routing,

• action-oriented workflow,

  and

• a flexible expert environment for collaboration around inquiries.

  PeopleLink offers enterprise-grade online community solutions as well as professional services.