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AvePoint Launches Office 365 Item Restore Bot For End Users


AvePoint has announced general availability of AVA, (AvePoint Virtual Assistant), a bot developed to locate and restore Office 365 content for end users, offered as a freemium app in the Microsoft Teams Store.

When Office 365 users accidentally delete—or are unable to locate—files, documents, or emails, they can chat directly with AVA in Microsoft Teams. AVA will automatically perform a search based on the user’s permissions in Exchange, Outlook, and OneDrive’s recycle bin to restore the requested item (even if it’s out of place).

When integrated with AvePoint’s Cloud Backup for Office 365 solution AVA can also find content that is no longer retained by Office 365’s native backup capabilities. AvePoint Cloud Backup currently supports more than 6 million Office 365 users across SaaS instances located in all major Microsoft Office 365 and Azure data centers. This includes FedRAMP-certified U.S. government data centers that back up more than 9PB of data on a daily basis.

AvePoint plans to support all major languages with full NLP (natural language processing) capabilities and further develop AVA’s capabilities to integrate with its full solution portfolio for Office 365. This will include AvePoint Cloud Governance, which is used by organizations to automate the creation and lifecycle management of Teams within Microsoft Teams.


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