As easy as IMC

Captiva Software has introduced the Input Management Console (IMC), which provides proactive system monitoring, diagnostics and incident reporting from an administrative console.

The company explains IMC actively monitors the operational performance of Captiva's input management solutions and can be extended to monitor enterprise content management systems. IMC also serves as a diagnostic resource, capable of identifying system and application processing errors or anomalies, providing the time and nature of such occurrences and offering insight into overall performance, Captiva reports.

When application errors or other anomalies occur, IMC can notify support personnel via pagers and e-mail, and it provides concise information via a Web browser. Using a set of predefined rules, IMC can also automatically take corrective action by restarting or reinitializing a service, process or module. Because IMC uses a wizard-based configuration manager, it is quick to deploy and provides a return on investment in a matter of weeks, Captiva claims.