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Hacking KM: people, processes, and technology

This article appears in the issue October 2016, [Volume 25 Issue 9]

Hacking and hackathons are perhaps better known in the geek community, but KMWorld 2016 is taking a page from their book with our theme, Hacking KM, and is looking to hack—or change in our case—our ideas, strategies and practices in using processes and technology to engage our communities. Organizations are changing—flattening their structures, encouraging innovative practices, engaging audiences better and using technology to streamline and connect people in new ways. The conference will take place Nov. 14 to 17 at the JW Marriott in Washington, D.C. See the conference preview starting on page 25.

Conference attendees will hear strategies from practitioners in the U.S. Army, Shopify, Abbott, Dubai Police, Microsoft, Raytheon, Hewlett Packard, Memorial Sloan Kettering Cancer Center, Mitre Corp., Oxfam, Cisco Systems, AT&T, Swissmedic, Singapore Power, NASA, Huawei Technologies, World Bank Group, Dell and many other organizations.

On Monday, Nov. 14, KMWorld 2016 features a range of in-depth workshops by industry leaders, experts and authors. Steve Denning and Shawn Callahan, both authors of popular books of storytelling, will share their techniques and insights. Ideas for changing thinking and perspectives will be abundant in Arthur Shelley’s workshop on mindset hacking, Dan Rasmus’ session on hacking KM with scenario planning, and Dave Snowden and Mary Boone’s workshop on complexity-based design thinking.

Stan Garfield, a longtime knowledge manager, will be featured in one of the workshops for newbies to KM. A number of sessions are geared toward those who want to learn more about intranets, SharePoint, collaboration and social KM. Workshops will offer strategies and techniques for change management, improved knowledge sharing and transfer, knowledge mapping and demonstrating the value of KM.

Complementary events to the KMWorld Conference—Taxonomy Boot Camp, Enterprise Search & Discovery and the SharePoint Symposium—further ensure subjects of interest to all members of enterprise information and knowledge management teams, and group rates are available.

Karl Fast, information architect from Normative, talks about where to find new ideas for taxonomies. Taxonomists from Clorox, PwC, WalmartLabs, Washington State Department of Transportation, Merck, Mayo Clinic and more share their experiences.

Search trends and insights are highlighted in Enterprise Search & Discovery with speakers from Sandia National Laboratories, Verizon Wireless, Merck and EY. SharePoint Symposium looks at practical techniques, design, user adoption and other strategies for improving information and knowledge flows in the organization.

Innovation is a key theme at this year’s 20th KMWorld, and the opening keynote speaker Tuesday, Nov. 15 is Jeffrey Phillips, author of OutManeuver: OutThink—Don’t OutSpend. On Wednesday, Nov. 16, KM industry leader Patrick Lambe interviews a group of KM practitioners about hacking KM. The future is also a key theme so catch what others are doing on Tuesday in the Digital Workspace of the Future track of sessions that feature research, practices and predictions. Thursday keynotes include KM guru Dave Snowden and Dan Rasmus.

To be successful, today’s organizations have to look at things with different perspectives, be flexible and fast, able to easily transfer and share knowledge, deal with zettabytes of data, innovate, engage and impact communities and customers in positive ways. In other words, there is a huge need to see, hear and engage in conversations with many different people in the KM field. KMWorld 2016 is the place with many opportunities to interact with speakers, colleagues and KM product and service suppliers.

From the opening reception in the Enterprise Solutions Showcase on Monday evening, a networking reception on Tuesday night, communities of interest gathering on Wednesday evening and our popular Knowledge Café on Thursday morning, attendees will have many chances to have meaningful conversations with the diverse KMWorld 2016 community.

Register and join the conversation of speakers and colleagues at KMWorld 2016. Share your experience and techniques for hacking knowledge sharing and innovation in organizations, and finding new processes and technology to support new solutions at the many networking events. 


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