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Coveo has introduced a limited-availability version of G2B for CRM. This latest offering in its suite of G2B information access solutions provides designated users with a single view of all relevant customer data instantly from a wide variety of CRM applications and other data sources including salesforce.com, Siebel, corporate intranet, tech support e-mails, customer support databases and ERP systems. Coveo adds that G2B for CRM also provides users with advanced content analytics, allowing management and workers to quickly develop a visual analysis of customer data and present it graphically, such as in a spreadsheet or pie chart. Readers interested in testing and providing feedback on the product can visit here to register and download.
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