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Leading practitioners convene in San Diego - ernational Knowledge Management Summit focuses on solutions story

This article appears in the issue May 1998 [Volume 7, Issue 6]

In addition to keynote presenters Peter Drucker, Bob Buckman of Buckman Labs and author Tom Koulopoulos, The Delphi Group (www.delphigroup.com) and KMWorld (www.kmworld.com) have assembled a benchmark collection of knowledge management practitioners who will go on record June 8 to 11 at The International Knowledge Management Executive Summit (IKMS '98) at the Hotel Del Coronado in San Diego, recounting their experiences with knowledge management methods, issues and technologies.

Several themes anchor the main tracks of IKMS: knowledge management leadership, managing intellectual capital, human factors and business issues, best practices and organizational learning.

Illustrating the "managing intellectual capital track," Kirk Klasson of Cambridge Technology Partners will outline a framework for the identification of application opportunities and the measurement of benefits in "The Metrics of Knowledge Management." Attendees will learn how to measure the value of KM applications within the context of specific value orientations.

In the "organizational learning track," Mary Stober of BASF AG will discuss the implications of language on team and company performance by looking at the learning potential of global teams in "The Role of Language in Successful Knowledge Management."

Brian Moore of Raytheon IT Systems will investigate how emerging methods, technologies and techniques of an IT architecture impact knowledge management in "Enabling Knowledge Management by Rethinking the IT Architecture."

Chris Smith of Arthur Andersen will present a proven best-practices approach to managing intellectual capital using case studies from three world class organizations. In "Knowledge Management Dividends from Workflow," Nancy Black of KPMG Peat Marwick will look at an accounting system built on imaging and workflow that ended up providing the unexpected benefit of capturing valuable, fleeting tacit knowledge.

In the "knowledge management leadership" track, Clinton C. Brooks of the National Security Agency, will give a first-hand account of life as a CKO from the genesis of the position to the present day issues, in "Evolution of a CKO." Susan Hanley of American Management Systems, in a session titled "Creating Knowledge-Based Communities of Practice," will discuss the technical and cultural issues faced, including a technology infrastructure based on groupware and a corporate intranet.

In the "human factors and business issues track," Michael Kran of Collaborative Technologies will present "Using Knowledge Management to Create an Online Research Community." He will detail a year-long effort to create a system that goes beyond discussion group chat to provide a real-time robust research environment. In "Lessons of Public Infrastructure for Knowledge Management," Jeff Kenyon, the technical lead for the Knowledge Management Group at US West Information Technologies, will share his experience in working in knowledge-based systems engineering for a decade.

IKMS '98 also hosts a trade exhibition--with more than two dozen knowledge management companies--devoted exclusively to knowledge management methodologies and solutions. The full conference agenda can be viewed at either The Delphi Group's Web site (www.delphigroup.com) or at the KMWorld (www.kmworld.com) Web site.

Registration for the full (four-day) conference is $1,200 per person including all presentations and entry to the exhibit hall. Entry to the exhibit hall and keynotes only is $150 per person. Registration for the pre-conference tutorials is separate. Early registration and team discounts are available.


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