Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Our standards get higher every year, and the breadth of product capabilities continues to expand.
As you scroll down the list, you’ll notice some clear themes: Content management in its many forms likely takes top billing (along with search), but workflow is not far behind, because many of the products include a component of process efficiency. Collaboration, too, is stepping forward to its rightful place in the enterprise, including those of small and medium size. And although a number of the products listed here are especially well-suited, if not specifically designed for particular vertical markets, we tended to select those whose benefits can be realized in a wide variety of industries.
As in last year’s selection process, this much is certain: Each and every company listed here is being acknowledged for its willingness to listen and serve its customers, putting to rest, once and for all (we hope), the arrogant attitude held by some vendors. Our committee hopes that we, too, have avoided that mindset.
Our readership is remarkably diverse, and, to paraphrase Abraham Lincoln, we cannot serve all of our readers all of the time, but we believe we serve all of them some of the time. That’s what we hope to have accomplished here.
ABBYY FlexiCapture 8.0—data capture solution that processes a wide variety of paper forms and documents: structured, semi-structured and unstructured; with automatic classification and data extraction, it offers a complete solution for managing paper-based documents.
Abrevity FileData Classifier—scans any Window or Unix-based network storage system (including desktops) to extract granular metadata.
Adenin Technologies IntelliEnterprise—an integrated intranet suite including enterprise portal, content management,
document management, collaboration, dashboards, search and workflow modules.
Appian Appian Compliance Manager—enables organizations to automate, monitor, modify and govern critical business processes in real time to ensure that they are consistently in compliance with current regulatory laws.
ASG Rochade—provides a streamlined process for centralizing the management of metadata from sources throughout the enterprise.
Astoria Astoria On-Demand—delivers solutions that leverage and extend XML-based, DITA-compliant content management for dynamic publishing.
Attensity Text Analytics Suite—allows users to extract and analyze facts (such as who, what, where, when and why) and then drill down to understand people, places and events and how they are related.
Autonomy IDOL Enterprise Desktop Search—searches disparate information formats, such as Office documents,
e-mail, Web sites, news and multimedia content, from multiple locations including corporate networks, the Web and local
AXS-One Rapid-AXS Search and Retrieval—permits searching through huge volumes of e-mail and other electronic documents in order to facilitate compliance.
BA-Insight Longitude—based on Microsoft technologies, a comprehensive and flexible information access solution.
BEA WebLogic Event Server—Java application server for high-performance, event-driven applications.
Brainware IDC-distiller—an intelligent data capture solution that extracts information from paper and electronic documents and posts it to DMS, ERP and financial management systems.
Business Objects SmartDiscovery Metadata Management System (MMS)— allows users to review, cleanse and augment automatically extracted text about entities, relations and events.
CA CA Records Manager—helps control and manage all corporate content across the enterprise, regardless of media or form.
Cataphora C-Evidence—provides everything needed to analyze, cull, prioritize, review and produce documents quickly and cost-effectively.
Citrix Online GoToWebinar—a self-service solution to plan, present, record and analyze unlimited Webinars with up to 1,000 attendees each.
ClearStory Systems Enterprise Media Server OEM Edition—an embeddable, open standards platform designed for the specialized demands of digital media applications.
Clearview Clearview 4—ECM solution that creates a virtual enterprise repository designed to federate, aggregate and enhance the organization of multiple SharePoint Server sites or third-party content or document repositories across
Collective Intellect Collective Intellect—provides actionable, data-driven intelligence on the impact of user-generated content across blogs, social networks and message boards, as well as traditional media.
Collexis Collexis Search—adds professional enterprise search capability to existing infrastructure within days and without the need to program extensively.
Connectbeam Social Software Appliance—unites features of social bookmarking and social networking in a single application, delivered to the user on top of existing sets of tools and applications.
Connotate Agent Community GEN2.0—a new research platform that features a collection of products for creating and sharing the company’s intelligent information agents and configuring on-demand applications.
Contextware Solution Suite—connects people with strategy, processes, knowledge and infrastructure in a single framework.
Copyright Clearance Center Rightsphere—a Web-based rights advisory and management service that helps corporations promote collaboration and the flow of published information while respecting copyright.
Coveo Coveo Audio Video Search—accesses rich media content, allowing users to search across audio and video content as they would document content.
DeepWeb Technologies Explorit—permits researchers to perform a single query simultaneously across hundreds of different sources, culminating with merged results that are automatically
Dieselpoint Dieselpoint Search—search and navigation software for enterprise data, including document collections, databases and XML.
DocZone.com DocZone.com—hosted XML content management and
single-source publishing solution.
eGain eGain OnDemand—a complete, hosted e-service solution for businesses of all sizes that can be deployed quickly without extensive IT involvement.
EMC ECIS (Enterprise Content Integration Services)—a server-based product that manages federated searches through a query broker and source adapters.