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The first article in this series discussed reasons why leading organizations should encourage project teams to exchange insights and experiences as part of a comprehensive knowledge transfer strategy. Next, we explore the role that virtual communities and networks play in facilitating cross-project collaboration and learning. Posted October 30, 2017

The residential housing market is a $350 billion industry with thousands of builders and suppliers. Constructing a single home requires collaboration by dozens of companies, and many steps in the process are complex and interdependent. If completion of one task is delayed, others are affected. Posted October 30, 2017

How are our state governments doing at creating data innovation ecosystems? Posted October 30, 2017

Many times, government entities have difficulty simply accounting for the basics of data management. Tasks such as locating relevant data via search, adjusting to new regulatory requirements or implementing sustainable data governance can exacerbate overhead costs. Posted October 30, 2017

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment. Posted October 30, 2017

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals. Posted October 30, 2017

Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential. Posted October 30, 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight. Posted September 14, 2017

Current DAM technology is mature and effective, but interesting advances are also being made that incorporate geolocation, artificial intelligence (AI) and other capabilities. Posted September 14, 2017

The sheer volume of potential discovery information from the IoT will tax the technical capabilities of those responsible for that task, whether they are in-house legal departments or litigation support services. Posted September 14, 2017

The idea that the healthcare industry can study the data being created in electronic health records (EHR) to foster ongoing improvement is not a new one, but it is gaining momentum. A "learning health system" is one that commits to the use of data as a byproduct of care for continuous learning. Posted September 14, 2017

The growing relevance of genetic data in the modern healthcare landscape is attributed to multiple factors, the most prominent of which is likely cost. Posted September 14, 2017

As a project team moves a project toward completion, it constantly discovers new contextual information, better ways of doing things and less successful methods that other teams should avoid. By insisting that project teams document and share what they learn, organizations can ensure that relevant best practices and lessons are applied in other, similar projects and situations. Posted September 14, 2017

Innovation is a hot topic these days, with disruptive business models and new products challenging established leaders. It covers a wide range of diverse concepts and processes.... Posted July 03, 2017

In financial services, the dangers associated with monetizing big data are nearly as great as the rewards. The promises of machine learning, data science and Hadoop are tempered by the realities of regulatory penalties, operational efficiency and profit margins that must quickly justify any such expenditure. Posted July 03, 2017

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development. Posted July 03, 2017

Financial services firms are using knowledge management solutions for data sharing across the organization, to permit authorized access to sensitive information while blocking unauthorized access and to analyze potential investments. Posted July 03, 2017

The goal was to create a decision support system that would integrate data from multiple sources, including weather predictions and sensors that measure water quality. Posted May 31, 2017

A review of the past three presidential elections indicates the power of social media in contemporary American politics. Abundant social media channels function as among the most consistently revealing sources of big data analytics and are the vehicle through which the political—and democratic—process manifests in the country today. Posted May 31, 2017

There was a time when just getting control of enterprise content was a big achievement—knowing where the content was, being able to search a central repository, identifying the latest version of a document and so on. Even now, that control cannot be taken for granted. Many organizations struggle to manage content that is scattered across multiple devices, departments and SharePoint sites Posted May 31, 2017

KM and AI can help organizations make better decisions by the real-time combination of knowledge, experience and data insights. Posted May 31, 2017

Often used for innovation, crowdsourcing can bypass organizational structures to obtain insights from large groups of individuals either within the company or outside it. Posted April 29, 2017

Enterprise knowledge management initiatives are challenging to initiate and sustain in global manufacturing organizations. Bringing KM principles to the culture of engineers and project management teams spread across the globe can be daunting. Here are two examples of companies that have persevered with enterprise social networking and other innovations as they promote cultural change. Posted April 29, 2017

Records management has been compared to taking out the trash—no one likes to do it, but if you don't, the house will start to smell. Posted April 29, 2017

Regardless of what else cognitive computing may achieve, it is already considerably impacting the business user's data-driven practices. Posted April 29, 2017

When an organization first decides to invest in better knowledge management, the team in charge often struggles to prioritize knowledge needs and select the right combination of tools and approaches to address them. Different parts of the business have different requirements, and it's hard to please everyone. Posted April 29, 2017

The nature of customer experience management has changed dramatically for health insurance companies in the past few years, driven by the evolving composition of the customer base and a new focus on value-based care. Posted March 31, 2017

The transformative effect of data visualizations on the analytics landscape is beyond dispute, but the outcome is more controversial. Posted March 31, 2017

The term "data scientist" has been around for a decade, and the job function has existed even longer, but only recently has awareness really hit the mainstream. The primary reason for its growing relevance is the need to analyze large amounts of data. Posted March 31, 2017

Large and small companies alike are increasingly relying on knowledge management to develop better automated marketing campaigns. Knowledge management is essential to deliver the right message at the right time to the right people with the right frequency. Posted March 31, 2017

The popularity of the term "knowledge management" has waxed and waned over the past couple of decades and continues its cycle. At first, KM promised comprehensive understanding and management of enterprise knowledge, but fell short of that goal and lost some of its standing as a concept. Posted March 01, 2017

Although the Internet of Things (IoT) is early stages of the maturity curve, more than 70 percent of enterprises are already collecting information for IoT initiatives, according to a recent study. Posted March 01, 2017

"Big data shattered the paradigm where organizations would only use methods designed for a single relational database. They suddenly needed unstructured data analysis for big data, along with relational methods to find the proverbial needle in the haystack and a linked data approach to connect things and see how they relate." Posted March 01, 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities. Posted March 01, 2017

The next generation of cognitive applications will put computers even more firmly in the drivers' seat and require increasing confidence in their capabilities.

Although cognitive computing has tremendous potential to augment and enable knowledge work, its implementation should not distract KM programs from their core missions to retain critical knowledge and ensure its flow.
Posted March 01, 2017

It would be fair to say that 2016 was a banner year for computer breaches. Posted January 30, 2017

Historically, the federal government has been regulated by a series of carefully constructed checks and balances exemplified by the executive, judicial and legislative branches. That triad was designed to circumscribe individual authority, implement a degree of transparency and order and preserve the democratic process upon which the country is based. Posted January 30, 2017

Over the last few years numerous artificial intelligence (AI) solutions have been developed for legal use, and the profession has begun to embrace, or perhaps be embraced by, those tools. Posted January 30, 2017
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