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KM In Practice

Access to contextual knowledge from across the Salesforce platform Posted October 07, 2013

"A case handler can be fully operational with Sinequa after just one hour of training" Posted October 02, 2013

"It is our job to make it easy for customers to act on their thoughtfulness wherever they wish to engage with us." Posted September 26, 2013

DSi combines own technology with the Catalyst solution resulted in a 72 percent reduction in workflow and a 90 percent cut in costs over traditional linear review Posted September 16, 2013

Meet regulatory standards, monitor document access and secure documents centrally and automatically. Posted September 09, 2013

New identity and access management system Posted September 04, 2013

Seamless integration with existing ERP solution Posted August 26, 2013

Building smart process applications on top of Interneer Intellect BPM, Posted August 19, 2013

Automating processes within human resources and IT Posted August 12, 2013

Full control to customize business processes within the system, Posted August 07, 2013

The pro bono project involves a solution from cloud intranet provider Igloo Software Posted July 29, 2013

Flexible platform architecture and workflow capabilities Posted July 22, 2013

Building to build a medical database to help military mental health experts Posted July 15, 2013

The organization will use the iAPPS platform to increase subscriptions via e-mail marketing campaigns and short-term access to premium content, which will be tied to bundled promotions Posted July 01, 2013

Comment, edit and collaborate on documents Posted June 24, 2013

Timely and accurate data on patient population and more informed decision making Posted June 18, 2013

SherWeb selects the MetaVis Architect Suite because of its functionality and because it did not require installation or deployment of any server side controls Posted June 10, 2013

National Instruments selects Attivio's Active Intelligent Engine Posted June 03, 2013

Create process efficiencies, understand customer sentiment at a granular level and derive insights from customer feedback data Posted May 30, 2013

Integrated approach that centralizes operations and helps it achieve a new level of technical maturity Posted May 13, 2013

Analyzing business processes and consolidating IT projects to achieve savings in software licensing and technology maintenance costs Posted May 06, 2013

Eliminating information silos while providing a secure platform for information exchange Posted April 29, 2013

Project management, terminology identification, in-country translation and quality assurance Posted April 22, 2013

Search and discovery tools for professional and academic researchers Posted April 15, 2013

Timely approvals, enhanced interdepartmental collaboration, document security and audit compliance Posted April 08, 2013

Creates wide range of automated business tools Posted April 01, 2013

Robust functionality, affordable cost and customizable options Posted March 25, 2013

Coveo brings insight to field service team Posted March 18, 2013

Caseworker time spent retrieving information has dropped from days to just seconds Posted March 11, 2013

Customers can now access full banking services without having to enter a branch office Posted March 04, 2013

"We had to find a new solution, more user friendly and capable of handling large volumes of data with good performance . . ." Posted February 27, 2013

Managers have greater visibility into what the team is working on, and operators have a more consolidated resource for task assignments Posted February 11, 2013

Technology from KANA helped the city in its battle against the elements Posted February 04, 2013

Bringing process automation to Salesforce Posted January 21, 2013

Improves process accuracy, visibility and efficiency for workforce Posted January 14, 2013

Seamless integration with existing servers, databases and the document management system Posted January 07, 2013

Semantic tagging and linking platform Posted December 17, 2012

Xerox taps the Cisco Unified Computing System Posted December 10, 2012

Proliferation of data across all departments, including marketing, human resources, accounting and field sales Posted December 05, 2012

Integrates with existing IT infrastructure Posted November 26, 2012

Practical care and support to members of the armed forces, veterans and their families Posted November 19, 2012

Revelant individual patients information Posted November 05, 2012

Legal holds, in-place early case assessment, collections of evidence from multiple data sources, review and production Posted October 31, 2012

Custom workflow creation and automation Posted October 22, 2012

Managing the needs of passengers, tenants and airport operations, while controlling costs Posted October 10, 2012

Winnipeg, Manitoba, residents now have access to government services across multiple electronic channels including Web, smart phone and Open311 APIs Posted October 03, 2012

Posted September 26, 2012

Posted September 19, 2012
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