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News

Nuance to sharpen focus on conversational AI- and cloud-related technologies Posted November 15, 2018

KM perceptions and the KM mindset are an excellent basis for managing—and creating a culture receptive to—change Posted November 14, 2018

File search infrastructure faces requirements that go beyond the footprint of traditional search infrastructure used for log-search and site-search Posted November 14, 2018

Addresses increasingly diverse partner ecosystem and the shift toward cloud-based solutions Posted November 13, 2018

SDL's next-generation NMT 2.0 solution has been developed with and for enterprises that require deployment flexibility to rapidly process high volumes of multilingual content for a global audience across multiple use cases and scenario Posted November 12, 2018

The server-based OCR service joins the FineReader product family Posted November 12, 2018

Adobe Sign makes it easier than ever to incorporate e-signatures into the way individuals and companies of all sizes do business. Posted November 09, 2018

AI-powered Document Capture Tracking enhances the information audit trail Posted November 09, 2018

At KMWorld 2018, EY explained how it is using cognitive services and natural language processing to disambiguate search queries, improving relevance and accelerating content retrieval paired with Office 365-based collaboration capabilities that transform creating and sharing content Posted November 08, 2018

If employees are the heart of the business, company policies should reflect that, said Rebecca Rodgers, principal consultant, Step Two, during her KMWorld 2018 session Posted November 08, 2018

There are six essential skills that everyone can learn from successful entrepreneurs, says Amy Wilkinson, who delivered a keynote at KMWorld 2018 in Washington, DC this week Posted November 08, 2018

Geoff Ables, managing partner, C5 Insight, offered his best tips at KMWorld 2018 Posted November 08, 2018

With the proliferation of "always on" culture, workers are stressed more than ever before, leading to 77% of employees being distracted at work Posted November 07, 2018

Key strategies for enabling KM-enabled organizational change were explored at KMWorld 2018 Posted November 06, 2018

Two KM veterans shared their insights at KMWorld 2018 Posted November 06, 2018

When datasets are too large and decision nodes are many, AI can help make the best decisions Posted November 06, 2018

Daniel W. Rasmus, founder & principal analyst, serious insights and Bellevue College, Faith and AI, discussed the future of KM and AI at KMWorld 2018 Posted November 06, 2018

KM can be seen as overhead and hard to justify, but it must be presented as what it is: a problem-solver, something that makes life better for everyone Posted November 06, 2018

Experts discussed how they classified one of the largest job listing databases Posted November 05, 2018

Preparing data for machine learning involves identifying what data can (and should) be collected to improve the product in the future Posted November 05, 2018

Taxonomy roles are going to become more important because machine learning systems must have well-tagged content in order to create useful models Posted November 05, 2018

In a machine learning context, taxonomists must be careful with categories and naming not only because it's ethical—but also because machine learning is a garbage in, garbage out operation Posted November 05, 2018

At Taxonomy Boot Camp 2018, Daniel Hooker, senior item taxonomy analyst, Target Corp., described how to measure Taxonomy effectiveness Posted November 05, 2018

In a presentation at Taxonomy Boot Camp 2018, Joseph A. Busch, founder and principal, Taxonomy Strategies, shared the rationale and best practices for taxonomy governance processes Posted November 05, 2018

Taxonomy is becoming increasingly important as data continues to grow according to a series of use cases presented at Taxonomy Boot Camp 2018 Posted November 05, 2018

At Taxonomy Boot Camp 2018, Heather Hedden, author of The Accidental Taxonomist, presented a "Taxonomy Workshop," a wide-ranging introductory taxonomy tutorial Posted November 05, 2018

Taxonomies and ontologies are seeing a resurgence of interest and usage, according to a keynote at Taxonomy Boot Camp 2018 Posted November 05, 2018

Verification signifies proven knowledge management best practices and techniques Posted November 05, 2018

Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations Posted November 02, 2018

Funding will be used to scale engineering team and execute early go-to-market activities Posted November 01, 2018

Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience Posted October 30, 2018

Pramata's platform simplifies and speeds the deployment of a broad range of revenue leakage solutions needed to help billing and finance teams Posted October 29, 2018

SmartCRM helps recruiters find the best candidate Posted October 29, 2018

Helps create narratives that draw on authentic corporate and brand heritage Posted October 29, 2018

Optimus Ecosystem has built in big data capability and powers its own event data lake, which has the capability to manage and store infinitely scalable volumes of event data Posted October 26, 2018

The Unifi Data Catalog and Unifi Data Platform Version 3.0 offers a suite of self-service data tools that are inclusive of data preparation alongside data catalog Posted October 26, 2018

The RedPoint Customer Engagement Hub allows organizations to better recognize customers through enhanced capabilities Posted October 25, 2018

The integration of Qfiniti with Amazon Connect signals a new standard in cloud-based customer support and workforce optimization Posted October 25, 2018

Enhances scalability, speed to insight, and integration with existing agent desktops and workflows Posted October 25, 2018

Introduces new way to interact with data through natural language Posted October 23, 2018

Hugo translates customer insights into work for other teams, improving team alignment and velocity Posted October 23, 2018

Accelerates the adoption, value, and use of social listening data Posted October 23, 2018

Oracle CX Unity enables view into customer interactions across channels and applications Posted October 23, 2018

get2Clouds secures intellectual property and offers protected messaging Posted October 19, 2018

FileWave v13 allows users to leverage Apple enhancements Posted October 16, 2018

Both products bring the IT Help Desk directly to the employee to offer a much simpler and more efficient support experience. Posted October 16, 2018

Offers vector-based concept matching and better scalability, performance, and data governance Posted October 15, 2018

Company rebrands to reflect its forward-thinking mission, services, and technology offerings Posted October 15, 2018

This KMWorld webcast explores a variety of breakthroughs in Knowledge Management Posted October 12, 2018

The InSight SaaS content services platform unlocks value from data to drive revenue and better decision making Posted October 11, 2018
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