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News

In a presentation at Taxonomy Boot Camp 2018, Joseph A. Busch, founder and principal, Taxonomy Strategies, shared the rationale and best practices for taxonomy governance processes Posted November 05, 2018

Taxonomy is becoming increasingly important as data continues to grow according to a series of use cases presented at Taxonomy Boot Camp 2018 Posted November 05, 2018

At Taxonomy Boot Camp 2018, Heather Hedden, author of The Accidental Taxonomist, presented a "Taxonomy Workshop," a wide-ranging introductory taxonomy tutorial Posted November 05, 2018

Taxonomies and ontologies are seeing a resurgence of interest and usage, according to a keynote at Taxonomy Boot Camp 2018 Posted November 05, 2018

Verification signifies proven knowledge management best practices and techniques Posted November 05, 2018

Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations Posted November 02, 2018

Funding will be used to scale engineering team and execute early go-to-market activities Posted November 01, 2018

Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience Posted October 30, 2018

Pramata's platform simplifies and speeds the deployment of a broad range of revenue leakage solutions needed to help billing and finance teams Posted October 29, 2018

SmartCRM helps recruiters find the best candidate Posted October 29, 2018

Helps create narratives that draw on authentic corporate and brand heritage Posted October 29, 2018

Optimus Ecosystem has built in big data capability and powers its own event data lake, which has the capability to manage and store infinitely scalable volumes of event data Posted October 26, 2018

The Unifi Data Catalog and Unifi Data Platform Version 3.0 offers a suite of self-service data tools that are inclusive of data preparation alongside data catalog Posted October 26, 2018

The RedPoint Customer Engagement Hub allows organizations to better recognize customers through enhanced capabilities Posted October 25, 2018

The integration of Qfiniti with Amazon Connect signals a new standard in cloud-based customer support and workforce optimization Posted October 25, 2018

Enhances scalability, speed to insight, and integration with existing agent desktops and workflows Posted October 25, 2018

Introduces new way to interact with data through natural language Posted October 23, 2018

Hugo translates customer insights into work for other teams, improving team alignment and velocity Posted October 23, 2018

Accelerates the adoption, value, and use of social listening data Posted October 23, 2018

Oracle CX Unity enables view into customer interactions across channels and applications Posted October 23, 2018

get2Clouds secures intellectual property and offers protected messaging Posted October 19, 2018

FileWave v13 allows users to leverage Apple enhancements Posted October 16, 2018

Both products bring the IT Help Desk directly to the employee to offer a much simpler and more efficient support experience. Posted October 16, 2018

Offers vector-based concept matching and better scalability, performance, and data governance Posted October 15, 2018

Company rebrands to reflect its forward-thinking mission, services, and technology offerings Posted October 15, 2018

This KMWorld webcast explores a variety of breakthroughs in Knowledge Management Posted October 12, 2018

The InSight SaaS content services platform unlocks value from data to drive revenue and better decision making Posted October 11, 2018

These two new tools will support marketing teams Posted October 10, 2018

Combines CallMiner contact center engagement analytics with Medallia's solicited feedback data Posted October 10, 2018

Intelligent automation extends to every aspect of the Tangoe Atlas Platform and its managed services including touch-free processing of invoices, integration, reporting and analytics, and optimization Posted October 08, 2018

Kendo UI now meets all 17 criteria including mobile accessibility, help for individuals with low vision as well as cognitive and learning disabilities Posted October 05, 2018

The SDL Multilingual eDiscovery solution will allow legal professionals to translate any document, anywhere Posted October 05, 2018

Wrike Integrate allows users to automate complex workflows at scale across people and teams Posted October 03, 2018

Adobe Acrobat Document Cloud will centralize how people connect and use PDFs Posted October 02, 2018

InterSystems IRIS for Health extends the power of the data platform with healthcare-specific capabilities necessary to build today's real-time connected care solutions Posted October 02, 2018

Brightspot 4.0 offer users with a variety elements to customize content Posted October 01, 2018

SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform Posted October 01, 2018

The acquisition will allow Slack to further unify chat, email, and boost search Posted October 01, 2018

Smart Content Designer and Smart Content Builder Toolkits enable rapid deployment of content automation Posted September 28, 2018

Tangoe Atlas 18.3 adds new usability, automation, and operational enhancements Posted September 27, 2018

Combined forces to redefine archiving under the Smarsh brand Posted September 26, 2018

The partnership will help ZaiLab grow in the cloud-based contact center industry Posted September 26, 2018

Accelerates patient onboarding and routing to physicians Posted September 26, 2018

NLP data management solution improves clinical data abstraction and curation Posted September 26, 2018

The integration allows IT to identify active user accounts Posted September 26, 2018

Provides complete and concurrent clinical data for faster insights and execution Posted September 25, 2018

The solution provides applications and users access to unstructured data Posted September 25, 2018

The platform gives researchers real-time feedback from customers Posted September 25, 2018

With the iRODS rule engine framework, users can completely automate an organization's data management policy Posted September 24, 2018

Enables hybrid analysis of structured and unstructured data from corporate document Posted September 24, 2018
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