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Government agencies are using geographic information system (GIS) solutions in combination with other applications to consolidate information and help reduce stovepiping. Those solutions have proven to be highly effective at visualizing information to make data-driven decisions... Posted August 28, 2009

Business intelligence (BI) software products are becoming increasingly sophisticated and valuable to companies through their ability to integrate with other applications, including geographic information system (GIS) and enterprise resource planning (ERP) software. Such integration helps companies arrive at the data-driven decisions that are urgently needed in today's economic climate... Posted August 28, 2009

Posted September 10, 2009

Posted August 28, 2009

Google, the giant in Web search, introduced a service that allows friends to "see" one another's location on their respective mobile devices. The service, a component of Google's social networking services, has different facets. The Latitude feature plots friends on a Google Map. The Connect feature makes it easy to join a community. Those new offerings keep Google in step with similar offerings from online vendors designed for the young and those young at heart. Google and Salesforce.com have taken an important step... Posted July 03, 2009

For a president whose campaign was buoyed by use of Web 2.0 technologies like YouTube, Twitter, FaceBook and blogging, it should come as no surprise that President Barack Obama has made upgrading the nation's old-fashioned healthcare IT infrastructure a priority... Posted July 03, 2009

The magnitude of stimulus funding from the American Recovery and Reinvestment Act (ARRA) of 2009, combined with mandated requirements for accountability and transparency, has posed significant challenges to organizations that are either distributing or receiving funds. The total amount authorized was $787 billion, not all of which has been distributed. Federal agencies must report on how much funding has been authorized, awarded and spent in each category. States are in the process of allocating the funds to various projects. ARRA requires that expenditures and progress must be tracked and presented on a public Web site.... Posted July 03, 2009

Online learning can earn companies a positive return on investment (ROI), and it can do that quickly. Smart companies provide employees with learning opportunities to keep skills and knowledge razor-sharp so employees produce quality work... Posted July 03, 2009

As more and more information is communicated through informal channels such as blogs and wikis, the importance of incorporating those electronic documents into a formal life cycle strategy also increases. An area of particular vulnerability is the issue of knowledge retention as the baby boomer generation moves into retirement... Posted August 03, 2009

Social networking software gives users the ability to create individual profiles that foster interaction among people based on their interests, expertise or work activities. First made available on consumer-oriented sites such as Facebook, social networking is beginning to find a solid niche in the business world... Posted June 01, 2009

On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005... Posted June 01, 2009

Financial institutions, healthcare insurance companies and government institutions all have been victims of fraud. Eventually, consumers pay the costs of fraud. The good news about fraud is that about $10 is recovered for each dollar spent fighting it... Posted June 01, 2009

Pharmaceutical companies are using knowledge management solutions to meet regulatory guidelines, analyze legal bills and track drugs from manufacture to sale... Posted June 01, 2009

Science fiction buffs know about the "tractor beam." A starship floats without power. A space tug locks onto the crippled star cruiser with a magnetic beam. The space tug reels in the crippled starship the way a fisherman lands a rainbow trout.Google's enterprise tractor beam is its App Engine. The fish are enterprise customers. Unlike the science fiction tractor beam, the Google beam is quite real and starting to reel in the enterprise catch... Posted June 01, 2009

Posted June 01, 2009

When it comes to data sharing by law enforcement agencies, the primary obstacles are not usually technological, but territorial. Agencies understandably want to retain authority over areas, both geographical and functional, for which they are held responsible. Still, at a time when resources are scarce and demands are many, more law enforcement organizations are participating in data sharing systems, and have reaped significant benefits... Posted May 01, 2009

Many state governments have 40 different learning management systems in place, with individual maintenance contracts on each, and they're not able to share content... Posted May 01, 2009

Through their research and teaching activities, academic institutes are at the forefront of knowledge creation and dissemination. Nevertheless, they have not necessarily been early adopters of knowledge management solutions. In order to manage a rapidly expanding base of knowledge and work more efficiently, however, professors are turning to software solutions to help organize and present information... Posted May 01, 2009

...The most interesting development for me in the last month or two is Google's Voice service. In March, Google made available a service that offers users a single telephone number and a bevy of features. Google's interest in telecommunications, mobile devices and on-the-go search reaches back to the company's earliest days. Few know that Google co-founder Sergey Brin is the inventor of one of Google's patents filed in February 2001, "Voice Interface for a Search Engine," US7027987... Posted May 01, 2009

Content analytics is a superset of text analytics with numerous visionary and labor-saving applications. Posted April 01, 2009

Search is an ongoing endeavor in most knowledge-driven organizations. Workers spend a lot of time searching for information, and often don't find what they want. If the search solutions available to an organization are not achieving the desired results, several options are available to enhance performance without the need for a complete overhaul. Posted April 01, 2009

Google's spring campaign probes the Microsoft enterprise stronghold in a direct way...It's using search, applications, maps and a SWAT team of resellers... Posted April 01, 2009

Most organizations now understand that they have a lot of content, that it's growing at a relentless pace and that it must be managed... Posted March 01, 2009

Vertical solutions are geared to be functional right out of the box and can often be up and running in a matter of days... Posted March 01, 2009

Anyone who has spent time in a hospital emergency department (ED) or even watched television shows about them realizes that they present a daunting knowledge management challenge... Posted March 01, 2009

Posted March 01, 2009

Cuculi wait until another bird is preoccupied, then, with the coast clear, they will lay an egg in the other bird's nest... Posted March 01, 2009

Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users... Posted March 01, 2009

"Going green" has become a topic of increased attention lately, but it's nothing new to knowledge management. By its nature, knowledge management promotes efficiency and optimal use of resources, which often reduces the amount of energy required to achieve a given goal. What has changed is the heightened awareness of those benefits... Posted February 02, 2009

In some ways, we were way ahead of the curve. We've been talking on these pages about the challenges of locating, retrieving, indexing and presenting electronic information in the event of litigation—also known as "e-discovery"... Posted February 02, 2009

Posted February 02, 2009

Despite the troubled economy, business process management (BPM) software products seem to be headed for robust growth... Posted February 02, 2009

Law firms are using knowledge management tools to improve customer service, to ease the discovery process and to better manage client billing and communications when working remotely... Posted February 02, 2009
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