Be at KMWorld 2018 in Washington DC. Get the Super Early Bird discount when you register with code KMSUPER.

Features

"Throughout each year, KMWorld is introduced to the best and brightest of the suppliers and practitioners in the trade. We conduct dozens of interviews, hundreds of briefings and review probably thousands of press releases and e-mails. Then ... we have to pick the best..." Posted October 30, 2012

Posted October 30, 2012

"Companies that succeed are the ones that take risks. However, the risks need to be understood and managed..." Posted September 29, 2012

What many employees understand as their intranet—company news, some business forms and countless directories jammed full of outdated Word and Excel files—has become largely irrelevant. Posted September 29, 2012

"With the exponential growth of online marketing channels, digital assets can easily get out of control in most enterprises..." Posted September 29, 2012

"In higher education, some departmental ECM solutions are so popular that they are adopted universitywide..." Posted September 29, 2012

"By analyzing the user content it finds on the Web, the software can tell insurers how consumers feel about their products..." Posted September 29, 2012

Posted September 29, 2012

"If I had to issue a forecast for the future of knowledge management—and I guess maybe I do—I would say we're in the early stages of a warming trend. And unlike global warming, the outlook is bright and encouraging. At least that's what Carla O'Dell and Chris Musico think. Carla is well known as the leader of the APQC. Chris is the director of global communications for AvePoint, a very active part of the much-discussed "SharePoint ecosystem. . . ." Posted September 25, 2012

Local governments have responded to staffing shortages and declining property taxes by leveraging KM solutions. Posted September 01, 2012

"Following a presidential memo, the National Archives prepares a new records management directive that requires each agency to designate a senior official to supervise an evaluation of the agency's records management program..." Posted September 01, 2012

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules. Posted September 01, 2012

"KPIs (Key performance indicators) are best chosen and understood in the context of strategic plans that identify goals at a higher level..." Posted September 01, 2012

Posted September 01, 2012

"This marks the tenth anniversary of our Trend-Setting Products list..." Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

Posted September 01, 2012

""Information governance" is all over the news. It's a relatively new and buzzy discipline, but trending fast toward general acceptance. I like when that happens, but it's not an area in which I am tremendously well-versed. So when I caught this assignment, I sought out the best person I could think of to have a chat. Tamir Sigal is the senior marketing professional at RSD. He's also a friendly and talkative dude, and has become a friend. And on top of all that, he also has some strong opinions regarding the state of the art in information governance, and more..." Posted August 28, 2012

SharePoint has emerged as the most successful and ubiquitous software tool ofour lifetimes. However, it still isn't everything it needs to be. A SharePoint "ecosystem" has evolved to make sure that your SharePoint deployment is as effective and productive as it can possibly be. Can SharePoint be a risk to your company? Yes. Can SharePoint also be an incredible cost-sink for your IT department? Yes. Can SharePoint also be the greatest collaboration, content management and productivity tool on the planet? . . . Posted July 16, 2012

Customer service, is, quite possibly, the final triumph for knowledge management. What better application in an organization can lead to increased sales, customer retention, employee satisfaction and enhanced word-of-mouth "reputation" than the customer care experience? So when we talk about "knowledge-centered support," we're talking about more than just a motto on the wall. We mean business. Here's why customer service has become the landing zone for knowledge management, and why organizations need to focus on agents, their needs, their incentives and their ultimate goals. Posted July 09, 2012

"The system helps a great deal with knowledge retention, because the outcomes are stored in a central location that everyone can access."... Posted July 05, 2012

"In 2012, every vendor of KM-related technology has a cloud offering and uses the term in as many marketing messages as possible"... Posted July 05, 2012

"The volume, complexity and importance of medical information used in support of diagnosis and treatment of illness, as well as the dramatically rising costs of healthcare, drive initiatives to improve information use" ... Posted July 05, 2012

"Within the first six months, more than 85,000 users were participating in IBM Connections-driven social networking activity, making more than 1 million connections and forming 3,000 different communities"... Posted July 05, 2012

Posted July 05, 2012

That conquering sound you hear is SharePoint, and it is nothing short of apocalyptic. The fastest growing business application in Microsoft history (making it pretty much everyone's history), 20,000 SharePoint users have been added every day for the last five years. That's kind of astonishing. Posted July 01, 2012

"Seek and ye shall find..." Yeah, right. Maybe about half the time, if you're lucky. A recent MindMetre research report surveyed approximately 2,000 business directors and managers from all over the world. Their key conclusion? More than half (52%) said they "cannot find the information they are seeking using their own organization's enterprise search facility," within a reasonable amount of time. Posted July 01, 2012

Anyone who has read these articles regularly knows that I came to "social networking" for business late and then only reluctantly. In fact, I am personally living only on the furthest outskirts of the social neighborhood. I don't Twitter, nor Tweet. I haven't linked up with LinkedIn. I have no interest in Pinterest. I'm too anti-social to collaborate. I can't even say "wiki" without smirking. I do enjoy Facebook, but mainly as a way to reconnect with old friends, remote friends and new acquaintances I never would have known otherwise. But it's also a localized, interpersonal thing in real life. I think of Facebook as a sort of secret handshake.... Posted May 29, 2012

Posted May 28, 2012
Pages
1234567
8
910111213141516171819202122232425
262728293031323334353637

Search KMWorld

Connect

Popular Articles

dtSearch Announces New Release of Product Line

June 06, 2018

Leveraging collaboration and AI to advance groundbreaking research

June 12, 2018

Cognitive search and analytics solution enriches digital work environment at Thales

June 05, 2018

Innovit Releases Solution to Help Meet Regulatory Compliance

June 21, 2018

TrustArc Expands Partner Program for Post-GDPR ‘Enforcement’ Era

June 08, 2018

OpenText Announces Availability of Two New Cloud Offerings for SAP Solutions

June 05, 2018

Nuance Power PDF 3 Enhances Worker Productivity with New Capabilities

June 07, 2018

think-cell Adds AI-Powered Automation for PowerPoint Design and Chart Creation Software

June 14, 2018

Sapho Introduces Consolidated Identity System

June 05, 2018

Workday Acquires Adaptive Insights to Accelerate Finance and Business Transformation in the Cloud

June 13, 2018