Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional

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Posted September 01, 2010

Posted September 01, 2010

Sustained by a nationwide propensity for litigation and an increasing volume of electronically stored information (ESI), the market for e-discovery software products seems destined to continue its dramatic growth for the foreseeable future... Posted July 03, 2010

When it comes to computing, power used to be an advantage: the calculating speed of processors. But now IT managers are equally focused on power as a liability: the energy bought and managed to run those processors.

By some estimates, data center energy consumption has almost quadrupled in the past decade, as more and increasingly powerful servers are brought online to answer queries, stream content, complete transactions and perform calculations and analysis in every sector of society and the economy... Posted July 03, 2010

The decision whether to replace your Web content management system should involve both business and technical considerations... Posted July 03, 2010

From the simple to complex, fraud committed against financial institutions costs them and their customers billions of dollars per year... Posted July 03, 2010

"I need to make sure our folks are productive every day. It's more guerilla SharePoint than the ivory tower"... Posted July 03, 2010

The market for image capture is by no means diminished, as we learned researching this roundup. This is not even close to every company in the market, but rather a representative sampler... Posted July 03, 2010

A significant portion of healthcare information governance entails monitoring and controlling the way in which patient information is accessed and shared. UMass Memorial Medical Center, which serves central and western Massachusetts, is applying its resources to governance efficiently by managing its data in a hybrid way, leveraging both central and federated data capture. Data is shared according to carefully defined specifications that meet both regulatory and hospital policy requirements... Posted May 28, 2010

As more academic medical centers develop sophisticated EHRs and data warehouses, they are seeing the potential to mine those records for possible trial participants... Posted May 28, 2010

Social networking took root in the consumer market with LinkedIn, Facebook and Twitter. Now, the same capabilities have moved into the enterprise environment. One of the most promising areas for social networking is innovation, which often depends on finding and collaborating with the right colleagues. Social networking can help individuals find others in their company who share common interests and answer the important question of "who knows what."... Posted May 28, 2010

Last month, in the second installment of this series, we considered the roles and responsibilities needed to shoulder the sweeping changes of a SharePoint-centric enterprise. For large-scale SharePoint deployments to succeed, stakeholders must articulate their commitment and priorities... Posted May 28, 2010

Here's a selection from the many leading customer relationship management (CRM) software and services vendors from around the globe... Posted May 28, 2010

Here's a sampling of the hottest new category of technology vendors—social media, social networking, social business tools … social networking means NEW business... Posted May 28, 2010

Blogs and wikis are augmenting traditional publishing and classroom teaching, speeding up the pace of information exchange for both researchers and students... Posted April 30, 2010

Posted April 30, 2010

Automating records management offers greater accuracy, lower costs and consistent application of rules, but the complex nature of the endeavor means that records management is a journey, not a task... Posted April 30, 2010

It's about staging all those stovepipes in one place so that your users can gain the perspective they need and the transparency they deserve... Posted April 30, 2010

Each year KMWorld editors review the previous year and decide which companies deserve special distinction as either innovators, or trusted advisers, or significant powerhouses. Some of them eventually move from "emergent" to "venerable."... Posted April 30, 2010

Posted April 30, 2010

Posted April 30, 2010

"Meh" has become a way to signal indifference. In one syllable, a person in step with current lingo can say "meh," meaning "so what" or "who really cares." Feigned indifference can be maddening. Ask a Microsoft executive about Google and you get an earful. Ask Google about Microsoft and you may elicit a meh... Posted April 01, 2010

"CRM is a business strategy first, and at the highest level there must be a vision. After that, the organization needs to discover the best way to support the vision..." Posted April 01, 2010

E-mail is the business dial tone, and more than one-third of companies are expanding their e-mail infrastructure in 2010. Whether on computers or smartphones, e-mail is the most popular application... Posted April 01, 2010

KMWorld columnist Judith Lamont reviews the state-of-the-art in search technology, highlighting solutions that are helping enterprises support knowledge workers in making critical decisions. Posted April 01, 2010

In our first in a series of SharePoint reality checks, we focus on the growing usage pains of a global SharePoint implementation. Those lessons apply to enterprise content management (ECM) systems as internal publishing platforms and as nest beds for collaboration through social networks, business process improvements and the repurposing of past success to optimize future efforts... Posted April 01, 2010

... a sampler of some of the search-specific software and services vendors... Posted April 01, 2010

Posted April 01, 2010

E-mail management is a HUGE business challenge. E-mail represents nearly 100 percent of an organization's communications, and is thus at risk for litigation, confusion and waste... Posted April 01, 2010

Posted April 01, 2010

Posted April 01, 2010

Posted April 01, 2010

It's not that we should—or even can—shift our attention completely away from information. It's that we have failed to address meaning in the context of work... Posted March 01, 2010

To realize the potential of remote access to ECM, developers must design effective interfaces to applications that are responsive to the needs of workers on the go... Posted March 01, 2010

The growing availability of electronic medical records will lead to increased evidence-based medicine and smarter healthcare... Posted March 01, 2010

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

Posted March 01, 2010

Organizations have a broader vision of how BPM can be used across the enterprise. They may still start with one department, as has been typical in the past, but the plan is to deploy BPM pervasively... Posted February 01, 2010

For many companies, the burgeoning text analytics approach of sentiment analysis is becoming a critical component of their overall strategy, giving them a much needed assist to stay responsive to customers, market opportunities and trends... Posted February 01, 2010

Posted February 01, 2010

The economic downturn has made organizations more conscious of legal costs for both in-house and outside counsel. The impact has been reflected in increased attention to fixed-price models, low-cost outsourcing and use of automation. In addition, companies in highly litigated industries are attempting to reduce risk through e-discovery readiness... Posted February 01, 2010

Posted February 01, 2010

Posted January 01, 2010

Although emerging technologies are contributing substantially to greater exchange of information, much of the progress can be credited to mature KM solutions that are being used more effectively... Posted January 01, 2010

WCM) is dead. Controversial? Well, let's qualify that statement a little... Posted January 01, 2010

Posted January 01, 2010

Posted January 01, 2010

Posted January 01, 2010

Posted January 01, 2010

Posted January 01, 2010
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