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Posted January 01, 2011

The winners of the KM Promise and the KM Reality awards were announced in November at the 2010 KMWorld Conference in Washington, D.C. The Promise Award winner is delivering on the promise of an innovative technology that helps users realize positive business results, and the Reality Award winner is an organization that has made knowledge management a positive reality... Posted January 01, 2011

Posted January 01, 2011

Historically, collaboration has been document-centric, but right now many solutions are focusing on connections between people... Posted October 29, 2010

In a content-dominated world, content and collaboration have morphed into a critical strategic function in your organization. Posted October 29, 2010

In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources.... Posted October 29, 2010

There are many ways to slice this, but we've made an attempt to summarize a set of solutions that provide an overall view of knowledge management and collaboration tools. This is a sampler; there are many more... Posted October 29, 2010

Posted October 29, 2010

Like many things in life, enterprise content management is what you make of it... Posted September 29, 2010

Shopping for a digital asset management solution a la carte can take more expertise than some organizations have... Posted September 29, 2010

Faced with a deep recession, increased security concerns and a growing propensity by travelers to cut back on their vacation and other discretionary spending, firms in the travel industry have discovered knowledge management solutions help them handle the downturn while some of their competitors close their doors... Posted September 29, 2010

Enterprise content management (ECM) is a tricky category. Many search and Web content vendors feel they provide "ECM." But in fact, true ECM—if it exists at all—demands a specific set of functionality, including secure access, version control, check-in/check-out and cross-platform access to multiple information repositories … and more. Here's a sampling of the key players in the ECM market... Posted September 29, 2010

There's a great Ry Cooder song: "The Very Thing That Makes You Rich, Makes Me Poor."1 That should be on the iPod of every IT guy who is coping with SharePoint right now. Because SharePoint has turned into the biggest "the good news is… the bad news is…" story of the decade. . . Posted September 16, 2010

Records management officials in federal agencies fight an ongoing battle for IT resources and money to hire staff and contractors to identify and schedule records disposition and training. Until recently, it was unclear how much progress agencies were making toward meeting their statutory requirements to manage the records necessary to meet their business needs, ensure government accountability and preserve historically valuable records for future generations... Posted September 01, 2010

Partnerships between public and private sectors improve the range of services available to citizens and make efficient use of resources. About 200,000 people leave the military each year, and many face difficulties when transitioning back to civilian life. They may have medical or housing needs, or require job training to become employable. Each branch of the military provides resources to assist with the transition, but they may not encompass all the services military personnel require to experience a successful transition... Posted September 01, 2010

Many well established business intelligence (BI) solutions are available and new ones are emerging. For a variety of reasons, the best match for a customer at one time may not be the same at a later time. Cost considerations and performance are two of the primary reasons why an organization that is using BI may make a change... Posted September 01, 2010

In the adoption of SharePoint, a four-stage maturity model is a great way to determine where knowledge gaps exist, what facets require additional education and how to help people expand their use of SharePoint... Posted September 01, 2010

Just as in the past, assembling the Trend-Setting Products list is a collaborative effort with colleagues, market and technology analysts, KM theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines... Posted September 01, 2010

Business intelligence (BI) tools are the technology behind your ability to analyze vast amounts of transactional data to interpret trends in business activity. They usually deliver this information in a friendly visual way—charts, graphs—often in a number of side-by-side views called "dashboards." Here's a sampling of current BI tools... Posted September 01, 2010

Sustained by a nationwide propensity for litigation and an increasing volume of electronically stored information (ESI), the market for e-discovery software products seems destined to continue its dramatic growth for the foreseeable future... Posted July 03, 2010

When it comes to computing, power used to be an advantage: the calculating speed of processors. But now IT managers are equally focused on power as a liability: the energy bought and managed to run those processors.

By some estimates, data center energy consumption has almost quadrupled in the past decade, as more and increasingly powerful servers are brought online to answer queries, stream content, complete transactions and perform calculations and analysis in every sector of society and the economy...
Posted July 03, 2010

The decision whether to replace your Web content management system should involve both business and technical considerations... Posted July 03, 2010

From the simple to complex, fraud committed against financial institutions costs them and their customers billions of dollars per year... Posted July 03, 2010

"I need to make sure our folks are productive every day. It's more guerilla SharePoint than the ivory tower"... Posted July 03, 2010

The market for image capture is by no means diminished, as we learned researching this roundup. This is not even close to every company in the market, but rather a representative sampler... Posted July 03, 2010

A significant portion of healthcare information governance entails monitoring and controlling the way in which patient information is accessed and shared. UMass Memorial Medical Center, which serves central and western Massachusetts, is applying its resources to governance efficiently by managing its data in a hybrid way, leveraging both central and federated data capture. Data is shared according to carefully defined specifications that meet both regulatory and hospital policy requirements... Posted May 28, 2010

As more academic medical centers develop sophisticated EHRs and data warehouses, they are seeing the potential to mine those records for possible trial participants... Posted May 28, 2010

Social networking took root in the consumer market with LinkedIn, Facebook and Twitter. Now, the same capabilities have moved into the enterprise environment. One of the most promising areas for social networking is innovation, which often depends on finding and collaborating with the right colleagues. Social networking can help individuals find others in their company who share common interests and answer the important question of "who knows what."... Posted May 28, 2010

Last month, in the second installment of this series, we considered the roles and responsibilities needed to shoulder the sweeping changes of a SharePoint-centric enterprise. For large-scale SharePoint deployments to succeed, stakeholders must articulate their commitment and priorities... Posted May 28, 2010

Here's a selection from the many leading customer relationship management (CRM) software and services vendors from around the globe... Posted May 28, 2010

Here's a sampling of the hottest new category of technology vendors—social media, social networking, social business tools … social networking means NEW business... Posted May 28, 2010

Blogs and wikis are augmenting traditional publishing and classroom teaching, speeding up the pace of information exchange for both researchers and students... Posted April 30, 2010

Automating records management offers greater accuracy, lower costs and consistent application of rules, but the complex nature of the endeavor means that records management is a journey, not a task... Posted April 30, 2010

It's about staging all those stovepipes in one place so that your users can gain the perspective they need and the transparency they deserve... Posted April 30, 2010
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