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Part one of this article (KMWorld July/August 2006) covered key trends and some leading firms in the intelligent data capture (IDC) marketplace... Posted September 29, 2006

Why is the e-mail part of compliance such a headache? Posted September 29, 2006

Compliance with laws such as the Sarbanes-Oxley Act of 2002 and the Health Information Portability and Accountability Act HIPAA) entails both process and content. Information must be seen and validated by specific individuals, and controls must be set up, which implies a workflow, whether automated or manual. Posted September 29, 2006

Posted September 29, 2006

Posted September 29, 2006

By most definitions, Web content management (WCM) is a subset of enterprise content management (ECM), which in turn also includes document management, digital asset management (DAM) and records management (RM). Yet in many ways, WCM remains distinct from other ECM components in how it functions in the enterprise. Posted August 23, 2006

IT executives, charged with increasing online sales while keeping head counts low, are seeking solutions that will integrate with their overall knowledge management systems. Posted August 23, 2006

If you are a user of KM software, chances are that a third party implemented your system, not the software vendor. Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

Selected Trend-Setting Products Posted August 23, 2006

Selected Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

The U.S. highway system is a part of the nation’s critical infrastructure, one on which our economy and security are highly dependent. A complex mix of legislative, technical and environmental information goes into sustaining that infrastructure. Keeping the highway system running smoothly is an ongoing challenge, best accomplished when information is shared quickly and efficiently. Posted July 07, 2006

Posted July 07, 2006

Law firms have lots of choices when it comes to software; dozens of programs are available for such functions as case management, practice management, document assembly and trial presentation. Those popular products often are a great match for a law firm's needs. However, sometimes a solution based on a generic KM platform, rather than a dedicated legal product, works best. Posted July 07, 2006

Posted July 07, 2006

In early June we asked the readers of KMWorld NEWSLINKS to vote for the leading vendors serving the Legal Industry. Posted July 07, 2006

What is a sure way to lose the attention of customers or prospects? Tell them that you want to sell them more IT infrastructure. That can be very challenging because of the amount and complexity of infrastructure that has already been purchased and deployed over many years. Posted May 26, 2006

Several years ago, expertise location was a fast-growing branch of KM, helping to find the human repositories of specialized knowledge. Then it seemed to recede as an application of interest, perhaps because some of the solutions were narrowly focused, too hard to maintain or not well integrated with other enterprise applications. But the requirement to locate experts has not gone away. Posted May 26, 2006

Since 2002, the Naval Postgraduate School’s Center for Homeland Defense and Security has developed a wide range of graduate education programs that help current and future homeland security leaders with strategies, policies and organizational elements to defeat terrorism in the United States. The CHDS, which is sponsored by the U.S. Department of Homeland Security, offers a homeland security master’s degree that was the Posted May 26, 2006

At a meeting one day, I found myself sitting between two eminent KM thinkers. Both men were rapidly taking notes directly into their laptops. One was using PersonalBrain from TheBrain Technologies. The other was using MindManager from Mindjet. My colleagues raved passionately about each of those tools, as do many people who use either one. Posted May 26, 2006

In the pharmaceutical industry, an electronic lab notebook can be more than a receptacle for documents; it can be a platform for knowledge management and collaboration. Posted May 26, 2006

Business process management (BPM) is the most complex of content management technologies. Hosted BPM services reduce the complexity of integration and management, promote ease of use and cut costs. Posted May 26, 2006

Many IT professionals and Webmasters expect search to be baked into their existing applications. What’s delivered is a search soufflé that disappoints. Posted April 26, 2006

Content management, search and business intelligence are among the core KM technologies being enthusiastically adopted by the academic world. Many of the tools being applied in educational settings help achieve such goals as enhanced customer service and greater productivity. Posted April 26, 2006

The first part of this article, which appeared in KMWorld last month, described how such trends as growing e-mail volumes and increased regulatory and legal pressures have transformed the e-mail management marketplace from niche to core component in organizations today. This month we’ll review additional leading players in the booming marketplace. Posted May 01, 2006
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