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Competitive intelligence (CI) has attracted plenty of attention recently because of the explosion of information publicly available now through blogs, wikis, text messages, e-mail and other electronic communications... Posted October 27, 2006

Posted October 27, 2006

In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly... Posted October 27, 2006

Part one of this article (KMWorld July/August 2006) covered key trends and some leading firms in the intelligent data capture (IDC) marketplace... Posted September 29, 2006

Why is the e-mail part of compliance such a headache? Posted September 29, 2006

Compliance with laws such as the Sarbanes-Oxley Act of 2002 and the Health Information Portability and Accountability Act HIPAA) entails both process and content. Information must be seen and validated by specific individuals, and controls must be set up, which implies a workflow, whether automated or manual. Posted September 29, 2006

Posted September 29, 2006

Posted September 29, 2006

By most definitions, Web content management (WCM) is a subset of enterprise content management (ECM), which in turn also includes document management, digital asset management (DAM) and records management (RM). Yet in many ways, WCM remains distinct from other ECM components in how it functions in the enterprise. Posted August 23, 2006

IT executives, charged with increasing online sales while keeping head counts low, are seeking solutions that will integrate with their overall knowledge management systems. Posted August 23, 2006

If you are a user of KM software, chances are that a third party implemented your system, not the software vendor. Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

Selected Trend-Setting Products Posted August 23, 2006

Selected Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

The U.S. highway system is a part of the nation’s critical infrastructure, one on which our economy and security are highly dependent. A complex mix of legislative, technical and environmental information goes into sustaining that infrastructure. Keeping the highway system running smoothly is an ongoing challenge, best accomplished when information is shared quickly and efficiently. Posted July 07, 2006

Posted July 07, 2006

Law firms have lots of choices when it comes to software; dozens of programs are available for such functions as case management, practice management, document assembly and trial presentation. Those popular products often are a great match for a law firm's needs. However, sometimes a solution based on a generic KM platform, rather than a dedicated legal product, works best. Posted July 07, 2006

Posted July 07, 2006

In early June we asked the readers of KMWorld NEWSLINKS to vote for the leading vendors serving the Legal Industry. Posted July 07, 2006

What is a sure way to lose the attention of customers or prospects? Tell them that you want to sell them more IT infrastructure. That can be very challenging because of the amount and complexity of infrastructure that has already been purchased and deployed over many years. Posted May 26, 2006
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