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Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Posted March 01, 2007

Will making data more readily accessible lead to efficiency gains and clinical improvements? Posted February 01, 2007

Doctors on TV might get the diagnosis wrong a few times to fill up the broadcast hour, but in real life, things go much better if the doctor is right the first time. Posted February 01, 2007

When a telecommunications company renews a calling card, the process has historically involved knowledge workers in billing, customer service and several other departments within the company each updating their records, a cumbersome process for a renewal that might be very small in revenue and therefore in profitability. Posted February 01, 2007

We've been paying tribute to companies with our KM Promise and Reality awards at the KMWorld Conference since 2001, and in those years, we've seen a steady increase in both the volume and, especially, the quality of the nominations. Posted February 01, 2007

The Semantic Web is relevant to knowledge management because it has the potential to dramatically accelerate the speed with which information can be synthesized, by automating its aggregation and analysis. Posted February 01, 2007

Hosted or outsourced services: A readers’ survey special report Posted February 01, 2007

E-Service solutions that set your customers free. Posted February 01, 2007

Posted February 01, 2007

Posted February 01, 2007

Posted February 01, 2007

Posted February 01, 2007

The business analytics (BA) software market—comprised of data warehousing tools, business intelligence tools and analytic applications—has been growing steadily even as spending on business software has slowed in the past five years. Posted January 01, 2007

Evolving business process management (BPM) capabilities are improving process automation, allowing deeper integration with Microsoft Office, and offering a better understanding of process efficiency through use of business intelligence (BI). Posted January 01, 2007

As one of the most knowledge-intensive "industries" around, the legal profession is perfectly suited for knowledge management. A global study by Curve Consulting (curveconsulting.com), which was referred to in our October 2006 issue (page 1), finds that while firms are quick to acknowledge KM's value to the practice of law, most have yet to embrace it on the business side. Posted January 01, 2007

Blogs began springing up more than a decade ago as a way for individuals to maintain online diaries, voice their opinions on politics and vent about consumer products. They proliferated rapidly, and thousands became millions. Tainted perhaps by the image of bloggers as gossipmongers, blogs were not taken seriously as enterprise applications until fairly recently. Posted January 01, 2007

About 11 years ago, a group of us were starting to ask ourselves whether all this "information management stuff" might have a greater purpose than merely to store information in a file server somewhere. That maybe—just maybe—information could be applied to the type of work and to the level of decision-making taking place in business at such a famously accelerated pace. And in providing that information to the right person at the right time, the promise of a truly knowledge-based economy could be realized. In the 10 years since ImagingWorld became KMWorld magazine, we've tried to address the discipline (practice? theory? religion?) of knowledge management from each of its well-known constituent components—people, process, technology. Posted January 01, 2007

Appian Corporation: Enterprise BPM Suite Posted January 01, 2007

Metastorm, Inc.: BPM Software Suite Posted January 01, 2007

KMWorld Corporate Positioning Statement: EMC Posted January 01, 2007

KMWorld Corporate Positioning Statement: Kana Posted January 01, 2007

IBM + FileNet Global leaders in Enterprise Content & Business Process Management KMWorld Corporate Positioning Statements: IBM + FileNet Posted January 01, 2007

KMWorld Corporate Positioning Statement: Stellent Posted January 01, 2007

KMWorld Corporate Positioning Statement: Tower Software Posted January 01, 2007

Posted December 28, 2006

Competitive intelligence (CI) has attracted plenty of attention recently because of the explosion of information publicly available now through blogs, wikis, text messages, e-mail and other electronic communications... Posted October 27, 2006

Posted October 27, 2006

In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly... Posted October 27, 2006
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