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Will making data more readily accessible lead to efficiency gains and clinical improvements? Posted February 01, 2007

Doctors on TV might get the diagnosis wrong a few times to fill up the broadcast hour, but in real life, things go much better if the doctor is right the first time. Posted February 01, 2007

When a telecommunications company renews a calling card, the process has historically involved knowledge workers in billing, customer service and several other departments within the company each updating their records, a cumbersome process for a renewal that might be very small in revenue and therefore in profitability. Posted February 01, 2007

We've been paying tribute to companies with our KM Promise and Reality awards at the KMWorld Conference since 2001, and in those years, we've seen a steady increase in both the volume and, especially, the quality of the nominations. Posted February 01, 2007

The Semantic Web is relevant to knowledge management because it has the potential to dramatically accelerate the speed with which information can be synthesized, by automating its aggregation and analysis. Posted February 01, 2007

Hosted or outsourced services: A readers’ survey special report Posted February 01, 2007

E-Service solutions that set your customers free. Posted February 01, 2007

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The business analytics (BA) software market—comprised of data warehousing tools, business intelligence tools and analytic applications—has been growing steadily even as spending on business software has slowed in the past five years. Posted January 01, 2007
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